Hands-on Operations & Customer Care Associate

Tea Journeys Pty Ltd; Nowra; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Generous hourly rate

Flexible hours

Tea access

Staff discounts

Educational support

Social opportunities

Job summary

Tea Journeys Pty Ltd in South Nowra is seeking a hands-on Customer Service and Operations Assistant to support packing, shipping, local deliveries, and daily warehouse tasks, with occasional pop-up events.

You will use Shopify to pick, pack and ship orders, provide customer service face-to-face, over the phone, and via email, and help with inventory and general warehouse upkeep. Availability on Tuesdays and Thursdays is essential.

Qualifications

• Physically capable of lifting and moving stock and deliveries.
• Comfortable communicating with customers face-to-face and over the phone.
• Strong attention to detail and organisation.

Responsibilities

• Local deliveries using a company vehicle
• Using Shopify to pick, pack and ship orders
• Customer service: face-to-face, over the phone, and via email
• General warehouse organisation and maintenance
• Packing products

Skills

Delivery coordination

Shopify

Customer service

Warehouse management

Packing

Tools

Shopify

Job description

Tea Journeys Pty Ltd in South Nowra is seeking a hands-on Customer Service and Operations Assistant to support packing, shipping, local deliveries, and daily warehouse tasks, with occasional pop-up events.

You will use Shopify to pick, pack and ship orders, provide customer service face-to-face, over the phone, and via email, and help with inventory and general warehouse upkeep. Availability on Tuesdays and Thursdays is essential.