Hands-On Hospitality Lead | Pub & Gaming Floor

ALH Hotels; Whitsunday Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

ALH Hotels discount card

Discounts at Woolworths & Big W

Endeavour wellbeing support

Job summary

Queens Beach Hotel, part of ALH Hotels, invites a hands-on Assistant Manager to lead busy weekend family dining, sports trade, and gaming lounge operations on the oceanfront. You’ll work with other venue leaders to run peak shifts, mentor staff, and ensure outstanding guest experiences for locals and holidaymakers.

You’ll collaborate with the Publican, manage on-floor operations, and bring energy, service, and smiles to every shift while handling challenges before they escalate.

Qualifications

• Hands-on management with a focus on frontline leadership.
• Experience supervising bar, bistro or gaming room teams.
• Current RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Responsibilities

• Support the Publican to keep the pub running smoothly, safely and with a great vibe.
• Lead a team on the floor during peak shifts and events.
• Mentor the hospitality crew and coordinate cross-department operations.
• Deliver an outstanding experience for locals and visitors.

Skills

Leadership

People skills

Hospitality experience

RSA/RSG Licence

Job description

Queens Beach Hotel, part of ALH Hotels, invites a hands-on Assistant Manager to lead busy weekend family dining, sports trade, and gaming lounge operations on the oceanfront. You’ll work with other venue leaders to run peak shifts, mentor staff, and ensure outstanding guest experiences for locals and holidaymakers.

You’ll collaborate with the Publican, manage on-floor operations, and bring energy, service, and smiles to every shift while handling challenges before they escalate.