Handover Quality Supervisor – Maintenance & Warranty

Avia Homes; Toowoomba Regional; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Vehicle and tools of trade

Wellbeing benefits

Retail discounts

Team events

Job summary

Avia Homes in the Toowoomba region is seeking a Maintenance Supervisor to own handover readiness and warranty outcomes across our residential builds. You will inspect homes at Practical Completion, coordinate rectification works, and partner with construction teams to improve future delivery while maintaining exceptional customer experience and brand reputation.

You'll manage multiple sites, lead trades, and produce comprehensive handover reports, ensuring defects are resolved to a high standard

Qualifications

• Experience in residential construction and handover processes.
• Ability to identify defects and coordinate rectification works.
• Strong communication with homeowners, trades and internal teams.

Responsibilities

• Take operational ownership of homes at Practical Completion.
• Conduct detailed inspections and identify defects requiring rectification.
• Coordinate trades and suppliers to resolve defects efficiently.
• Produce comprehensive home reports prior to client handover.
• Manage warranty requests and maintenance works after handover.
• Build strong relationships with homeowners and provide practical solutions.
• Identify recurring quality issues and work with construction teams to improve outcomes.

Skills

Residential construction

Defect rectification

Multi-tasking

Customer communication

Problem solving

Driver's Licence

White Card

Builder Licence

Education

Trade qualification / Builder Licence or QBCC Site Supervisor Licence

Job description

Avia Homes in the Toowoomba region is seeking a Maintenance Supervisor to own handover readiness and warranty outcomes across our residential builds. You will inspect homes at Practical Completion, coordinate rectification works, and partner with construction teams to improve future delivery while maintaining exceptional customer experience and brand reputation.

You'll manage multiple sites, lead trades, and produce comprehensive handover reports, ensuring defects are resolved to a high standard