Handling Supervisor

DHL Global Forwarding (Australia) Pty Ltd.; Sydney; Presencial; AUD 70.000 - 100.000; Jornada completa

Descripción de la vacante

DHL Global Forwarding in Sydney’s Matraville Station is seeking a proactive Handling Supervisor to lead a warehouse team, manage rostering, and ensure safe, efficient operations across inbound, storage and outbound processes.

You will ensure regulatory compliance, drive productivity, train staff, and collaborate with cross-functional teams to meet service targets and maintain DHL’s high standards of safety and customer service.

Formación

• 2+ years' proven experience leading warehouse teams in a fast-paced environment.
• Freight Forwarding experience preferred.
• Forklift licence preferred.
• Forecast workloads and manage a 7-day roster.

Responsabilidades

• Supervise a warehouse team, including rostering and performance monitoring.
• Ensure compliance with Aviation Security, Dangerous Goods Handling and regulatory requirements.
• Manage warehouse processes, assets and equipment with focus on safety and maintenance.
• Maintain a safe, clean facility and promote a safety-first culture.
• Monitor day-to-day operations and provide backup for peaks.
• Identify issues and implement smarter processes to boost productivity.

Conocimientos

Team leadership

Operations management

Safety compliance

Forklift license

Roster management

Descripción del empleo

Join our dynamic Team at DHL Global Forwarding! We are looking for an Handling Supervisor in our Matraville Station.

About Us:

We are the leading global brand in the logistics industry, offering an unrivalled portfolio of logistics services across multiple modes of transportation to a diverse range of customers across the globe. We connect people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries, including technology, life sciences, and healthcare, engineering, manufacturing and energy, auto-mobility, and retail, we are decisively positioned as “The logistics company for the world.”

Key Responsibilities

• To actively supervise a team of warehouse staff, either directly or via senior specialists including but not limited to rostering, task allocation, and performance monitoring, while also developing team member capabilities through training, coaching, and key performance indicator alignment.
• To ensure compliance with Aviation Security, Dangerous Goods Handling, Freight Stowage, and all other regulatory requirements.
• To actively manage warehouse processes, assets and equipment, ensuring security, safety, and maintenance standards are upheld ensuring goods are received, stored, loaded, and delivered safely, on time, and in good condition.
• To ensure that the facility is maintained in a safe and clean manner at all times, promoting a safety first culture in line with occupational health and safety requirements and best practices.
• To monitor the day-to-day operations of the team to provide smooth logistics operations, supporting other team members, as required and providing backup for absence/peaks in operational activities.
• To detect issues, identify opportunities and implement practices focusing on delivering site improvement and enhanced productivity, promoting continuous improvement by recommending, developing and implementing smarter processes, procedures, and work systems.

Key Accountabilities

• To achieve all service targets/key performance indicators including but not limited to cut-offs, quality, and compliance.
• To ensure compliance with all legal, safety, and company standards, including Aviation Security and Dangerous Goods certification and all other relevant regulations.
• To ensure that all team members are appropriately trained and certified to complete the tasks asked of them, including always wearing PPE and acting in a safety first manner.
• To ensure high levels of customer satisfaction at all times.
• Work closely with supervisors and cross-functional departments to ensure company standards, operational objectives, and customer service expectations are consistently met.

To be successful you will need:

All employees are expected to demonstrate our core behavioural dimensions to be successful.

• Full right to work in Australia – No sponsorship
• Minimum 2 years' proven experience leading and managing teams in a fast-paced operational environment.
• Freight Forwarding experience preferred
• Monday to Friday roster with overtime opportunities
• Forklift licence 2 years’ experience preferred
• Forecast daily and weekly workloads and manage a 7-day roster to ensure operational requirements, productivity targets, and service levels consistently achieved.
• To Drive success through focusing on and utilising your strengths in a relentless pursuit of results.
• To Create a culture of trust where everyone feels empowered and motivated to work towards a common purpose.
• To Maintain a positive mindset, prioritising clear objectives in the face of challenges, change and uncertainty. Adapt to daily changes.
• Drive safety and compliance within the area without exception.
• To Demonstrate the will to win, being determined to succeed collaboratively while driving opportunities for growth.

What to expect from us:

What makes DHL great? Our People! We know each employee’s individual contributions collectively ensure we remain one of the largest delivery and logistics companies worldwide. We are dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

• Consistently voted as a great place to work.
• Focus on wellbeing with annual fitness subsidy.
• Onsite carpark