Gym and Fitness Coordinator

Police Citizens Youth Club NSW; Tweed Heads; On-site; AUD 46,000 - 65,000; Part time

Benefits offered by this job

Rewards program discounts

Free PCYC gym membership

Flexible scheduling

Career progression opportunities

Job summary

Police Citizens Youth Club NSW in Tweed Heads is seeking a Gym and Fitness Coordinator to lead gym operations, drive member experiences, and support personal trainers. This casual role requires leadership, sales capability, and strong customer service on the gym floor and in outreach activities.

You will manage day-to-day gym operations, assist reception and administration, and promote the club within the community while ensuring safety and quality services for members.

Qualifications

• Certificate IV in Fitness (minimum) and CPR/First Aid certification.
• Strong sales acumen with a proven ability to meet and exceed targets.
• Excellent leadership and team management skills.
• Proficiency in CRM and gym management software; good use of standard office tools.
• Well-developed communication and interpersonal skills.

Responsibilities

• Manage sales budgets and analyse results to guide strategies for improvement.
• Lead the delivery of exceptional member experiences and resolve member concerns.
• Coordinate day-to-day gym operations, including reception and admin tasks.
• Drive membership lead generation, sales and retention activities.
• Deliver outstanding customer service and build relationships with members.

Skills

Sales acumen

Leadership

CRM

Customer service

Communication

Interpersonal skills

Team management

Education

Certificate IV in Fitness

CPR/First Aid certification

Tools

CRM software

Gym management software

Job description

Gym and Fitness Coordinator – Tweed Heads

An exciting opportunity has arisen for a suitably qualified and motivated fitness professional to deliver an exceptional member experience at this important community facility.

Casual position available at PCYC Tweed Heads

$40.16 per hour (inclusive of casual loading)

Incentives to work with PCYC

• Access to our employee rewards benefits with discounts across food, retail and travel
• Access free PCYC gym membership at participating clubs
• Workplace flexibility; morning and afternoon shifts
• Career progression opportunities

About Us

• PCYC NSW is a life changing charity, established in 1937, that works in partnership with community and NSW Police to empower youth, get kids active in life, and reduce and prevent youth crime
• Over 100,000 people are members of our 61 clubs around NSW

About the role

We are looking for an enthusiastic person to join our Tweed Heads team to provide positive experiences to young people.In this varied and flexible role, classified as a Senior General Activities Officer under our Enterprise Agreement, you will be responsible for inspiring the team and leading the club to success. Your role will see you use your people leadership skills, financial acumen, analytical capability, and management expertise to oversee all aspects of the club's gym and fitness activities. You will be required to showcase your leading interpersonal, communication, and sales skills to drive a successful team to deliver an exceptional member experience, as well as;

• Manage sales budgets and analyse results to determine proactive strategies for improvement
• Lead the delivery of exceptional member experiences and the successful resolution of member concerns
• Coordinate day-to-day gym operations, including assisting reception desk services and administration
• Drive membership lead generation, sales and retention activities
• Deliver outstanding customer service and build relationships with members
• Ensure the facility is clean, safe, and running efficiently
• Support and assist personal trainers in delivering top-quality services
• Promoting the club within the local community through outreach and marketing efforts

NOTE - this is a hands-on role - you will be an integral part of the Team when it comes to being on the Gym Floor and delivering inspiring group training sessions

About You

Are you self-motivated with a passion for health and fitness and have flexibility to work early mornings, afternoons, evenings and weekends. As well as;

• Certificate IV in Fitness (minimum)
• Current CPR/First Aid certification (or willingness to obtain)
• Strong sales acumen with a demonstrated ability to meet and exceed sales targets
• Excellent leadership and team management skills
• Proficiency in CRM and gym management software, along with standard office tools
• Knowledge of fitness industry trends and customer preferences
• Outgoing and friendly personality
• A positive role model, collaborative and team orientated
• Well-developed communication and interpersonal skill
• Do you have the ability to obtain a compliant Working With Children Check and National Police Check?

PCYC is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer that is committed to diversity and inclusion. We encourage all applicants to apply.

Please note: The successful candidate will be required to obtain aWorking with Children CheckandNational Police Criminal History Background Check (less than 6 months old).