Gym And Fitness Coordinator

Pcyc Nsw; Sydney; On-site; AUD 46,000 - 65,000; Full time

Benefits offered by this job

Incentives to work with PCYC

Employee rewards benefits with food/ro

Free PCYC gym membership

Career progression opportunities

Job summary

PCYC NSW is seeking a Fitness Coordinator for the Eastern Suburbs to deliver outstanding member experiences. The role is hands-on, leading the gym team, overseeing operations, and supporting trainers while driving member engagement and sales targets.

You will manage budgets, lead frontline customer service, and help promote the club in the local community. Minimum Certificate IV in Fitness with CPR/First Aid is required; Working with Children and Police checks may be needed.

Qualifications

• Certificate IV in Fitness required (minimum).
• Current CPR/First Aid certification or willingness to obtain.
• Strong sales acumen with a track record of meeting/exceeding targets.
• Excellent leadership and team management skills.
• Proficiency in CRM and gym management software, plus standard office tools.

Responsibilities

• Manage sales budgets and analyze results to drive improvements.
• Lead exceptional member experiences and resolve member concerns.
• Coordinate day-to-day gym operations and assist reception/administration.
• Drive membership lead generation, sales and retention activities.
• Deliver outstanding customer service and build member relationships.
• Ensure the facility is clean, safe, and efficient.

Skills

Sales acumen

Leadership

Customer service

CRM

Gym management software

Interpersonal skills

Team management

Education

Certificate IV in Fitness

CPR/First Aid certification

Tools

CRM software

Gym management software

Office tools

Job description

Gym and Fitness Coordinator – Eastern Suburbs

An exciting opportunity has arisen for a suitably qualified and motivated fitness professional to deliver an exceptional member experience at this important community facility.

Casual position available at PCYC Eastern Suburbs

$40.16 per hour (inclusive of casual loading)

Incentives to work with PCYC

Access to our employee rewards benefits with discounts across food, retail and travel

Access free PCYC gym membership at participating clubs

Workplace flexibility; morning and afternoon shifts

Career progression opportunities

About Us

PCYC NSW is a life changing charity, established in 1937, that works in partnership with community and NSW Police to empower youth, get kids active in life, and reduce and prevent youth crime

Over 100,000 people are members of our 61 clubs around NSW

About the role

We are looking for an enthusiastic person to join our Eastern Suburbs team to provide positive experiences to young people. In this varied and flexible role, classified as a Senior General Activities Officer under our Enterprise Agreement, you will be responsible for inspiring the team and leading the club to success. Your role will see you use your people leadership skills, financial acumen, analytical capability, and management expertise to oversee all aspects of the club's gym and fitness activities. You will be required to showcase your leading interpersonal, communication, and sales skills to drive a successful team to deliver an exceptional member experience, as well as: ??

Manage sales budgets and analyse results to determine proactive strategies for improvement

Lead the delivery of exceptional member experiences and the successful resolution of member concerns

Coordinate day-to-day gym operations, including assisting reception desk services and administration

Drive membership lead generation, sales and retention activities

Deliver outstanding customer service and build relationships with members

Ensure the facility is clean, safe, and running efficiently

Support and assist personal trainers in delivering top-quality services

Promoting the club within the local community through outreach and marketing efforts

NOTE - this is a hands-on role – you will be an integral part of the Team when it comes to being on the Gym Floor and delivering inspiring group training sessions

About You

Are you self-motivated with a passion for health and fitness and have flexibility to work early mornings, afternoons, evenings and weekends. As well as;

Certificate IV in Fitness (minimum)

Current CPR/First Aid certification (or willingness to obtain)

Strong sales acumen with a demonstrated ability to meet and exceed sales targets

Excellent leadership and team management skills

Proficiency in CRM and gym management software, along with standard office tools

Knowledge of fitness industry trends and customer preferences

Outgoing and friendly personality

A positive role model, collaborative and team orientated

Well-developed communication and interpersonal skill

Do you have the ability to obtain a compliant Working With Children Check and National Police Check?

PCYC is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer that is committed to diversity and inclusion. We encourage all applicants to apply.

Please note: The successful candidate will be required to obtain a Working with Children Check and National Police Criminal History Background Check (less than 6 months old).

• National Police / Criminal History Check
• Working with Children / Working with Vulnerable People Check