Guest Services Lead — Campgrounds (Casual, Flexible)

Belgraviapro; Dalmeny; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Great working environment

Flexible work conditions

Casual position

Dynamic and growing team

Job summary

BelgraviaPRO is seeking a bright Front of House Officer at Dalmeny Campgrounds in NSW. The role starts as casual with potential for permanency, reporting to the Park Manager.

You will deliver excellent guest service in person and over the phone while assisting with admin and cleaning tasks, using the in-house booking system, with full training provided. Requirements include experience in a similar role, First Aid Level 2, CPR, and police checks.

Qualifications

• Experience in a similar role essential
• First Aid Level 2
• Current CPR
• National Police Check clearance upon onboarding
• Working with Children Check NSW or equivalent

Responsibilities

• Deliver exceptional service face-to-face and over the phone.
• Assist with administrative and cleaning tasks.
• Use the in-house accommodation booking system.
• Full training provided; intermediate computer knowledge highly regarded.

Skills

Customer service

Phone etiquette

Cash handling

Computer skills

Teamwork

Multitasking

Tools

In-house booking system

RMS 9+

Job description

BelgraviaPRO is seeking a bright Front of House Officer at Dalmeny Campgrounds in NSW. The role starts as casual with potential for permanency, reporting to the Park Manager.

You will deliver excellent guest service in person and over the phone while assisting with admin and cleaning tasks, using the in-house booking system, with full training provided. Requirements include experience in a similar role, First Aid Level 2, CPR, and police checks.