Front of House Officer

Belgravia Health and Leisure Group Pty Ltd; Dalmeny; Presencial; AUD 30 000 - 41 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Great working environment

Flexible work conditions

Casual position

Resumo da oferta

Belgravia Health and Leisure Group Pty Ltd is seeking a friendly Front of House Officer to join Dalmeny Campgrounds on a casual basis, with potential for permanent roles.

You will greet guests, handle bookings and inquiries both in person and by phone, perform light admin and cleaning duties, and use our in-house RMS. Full training will be provided, and intermediate computer skills are valued.

Qualificações

• Experience in a similar guest-facing role.
• First Aid Level 2 and CPR are required.
• National Police Check on onboarding.
• Working with Children Check NSW or equivalent.
• Experience with computerised booking systems is preferred.

Responsabilidades

• Deliver exceptional guest service face-to-face and by phone.
• Assist with administration and cleaning tasks.
• Use the in-house accommodation booking system.
• Receive training and adapt to systems and processes.

Conhecimentos

Customer service

Cash handling

Telephone manner

Computer skills

Teamwork

Flexibility

Formação académica

First Aid Level 2

CPR

Working with Children Check NSW

Ferramentas

RMS 9+

Descrição da oferta de emprego

NSW, Dalmeny Campgrounds - 2546

• Great working environment with flexible work conditions
• Casual position
• Be part of a dynamic and growing team

An exciting opportunity to work in beautiful campgrounds on the NSW South Coast.

The Role

We are seeking to hire bright and enthusiastic candidates to work in the role of aFront of House Officer at Dalmeny Campgrounds. Employment will commence as a casual but consideration for a permanent role will be given to the right candidate.

Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and cleaning tasks. The role will require you to use the in-house accommodation booking system. Full training will be offered. An intermediate computer knowledge would be highly regarded.

About You

You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.

You will bring to the role:

• Fantastic customer service;
• Professional and personable telephone manner;
• Experience with computerised booking systems and good computer skills;
• Willingness to learn and apply our systems and processes;
• Experience handling cash and EFTPOS transactions;
• Great problem-solving skills and the ability to multitask;
• Flexible attitude to hours, including availability on weekends and at short notice;
• Ensure the cleaning is completed in a timely manner;
• Ability to work in a team environment

ESSENTIAL:

• Experience in a similar role essential
• First Aid Level 2
• Current CPR
• National Police Check clearance upon on-boarding
• Working with Children's Check NSW or equivalent

DESIRABLE:

• RMS 9+ (Online Reservation System) experience preferred but not necessary
• Reception/Front Office/Admin/Sales Agent experience - hospitality industry will be highly regarded

The Company

BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s successful RTO

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.