Member Events & Merchandise Coordinator

West HQ; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Complimentary daily meal and gym

Job summary

SGAC in Sydney is seeking a highly organised Member Events & Merchandise Coordinator to enhance member experiences through engaging events, effective communications and well-executed retail initiatives. You will work with operation teams, suppliers and event stakeholders to coordinate retail activities, venue events and merchandise stock levels, supporting retail revenue goals.

The role covers planning major events, launching promotions, managing stock, coordinating member communications and

Qualifications

• Retail experience is essential.
• Promotion execution and stock control experience.
• Strong communication and interpersonal skills.
• Event coordination and planning abilities.
• Experience in retail merchandising and member engagement.

Responsibilities

• Coordinate planning and delivery of events held at the venue, including GNSW, IPSHA and AHIGS events.
• Liaise with event organisers, operational teams and catering providers to coordinate event requirements.
• Manage event schedules, logistics and event documentation.
• Coordinate and execute retail promotions and merchandising initiatives.
• Maximise retail space through displays, product placement and promotional activity.
• Monitor sales performance, stock levels and promotional outcomes.
• Prepare communications regarding centre updates, competitions, operational changes and important announcements.
• Maintain accurate purchasing, inventory and event records.
• Prepare reports that support financial monitoring and operational planning.

Job description

Are you equal parts organiser, communicator and retail guru? Do you love the excitement of coordinating events, creating eye-catching promotions and finding ways to enhance the customer experience?

At SGAC, we're looking for a highly organised and energetic Member Events & Merchandise Coordinator to help create memorable experiences for our members while driving retail performance and operational excellence.

About the Role

As the Member Events & Merchandise Coordinator, you will play a key role in enhancing the member experience through engaging events, effective communications and well‑executed retail initiatives.

Working closely with operational teams, suppliers and event stakeholders, you'll coordinate retail activities, venue events, merchandising, stock control and member communications while contributing to the achievement of retail revenue targets.

This is a diverse and rewarding role where no two days are the same. One day you'll be coordinating a major gymnastics event, the next you'll be launching a retail promotion, managing merchandise stock levels, coordinating member communications or ensuring uniforms are delivered on time.

Key Responsibilities

Coordinate the planning and delivery of events held at the venue, including Gymnastics NSW (GNSW), IPSHA and AHIGS events.

Liaise with event organisers, operational teams and catering providers to coordinate event requirements.

Manage event schedules, logistics and event documentation

Coordinate and execute retail promotions and merchandising initiatives.

Maximise retail space through attractive displays, product placement and promotional activity.

Monitor sales performance, stock levels and promotional outcomes.

• Prepare communications regarding centre updates, competitions, operational changes and important announcements.

Maintain accurate purchasing, inventory and event records.

Prepare reports that support financial monitoring and operational planning.

About You

You are a highly organised multitasker who enjoys balancing people, projects and priorities. You have a keen eye for detail, a commercial mindset and love creating experiences that engage customers and members.

Experience in retail, merchandising or sales, including promotions and stock control.

Strong organisational and time management skills.

Exceptional attention to detail.

Ability to manage multiple priorities and deadlines simultaneously.

Strong written and verbal communication skills.

Excellent computer literacy, including Microsoft Office and communication platforms.

Experience within recreation, fitness, hospitality, events, venue or leisure environments.

Experience in inventory management, stocktake coordination or uniform fulfilment (preferred).

Certificate IV or Diploma in Business Administration, Events Management or a related discipline (preferred).

Current Working With Children Check.

Current First Aid Certificate.

• Availability to work across a 7-day roster, including: mornings, days, nights, weekends and public holidays. Must be available to work on event weekends as required.

Why Join SGAC?

• Be part of a vibrant, community-focused business
• Enjoy a varied role with events, retail, communications and member engagement.
• Make a genuine impact on member experiences and centre success.
• Ongoing professional development and leadership growth
• Complimentary daily meal and free gym membership