Guest Services Attendant — Live on the Great Barrier Reef

Delaware North Co; Cairns Regional; Presencial; AUD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Friends-and-family discounts

Live and work on the Great Barrier Rea

Professional team delivering 5-star g/

Employee assistance program

Training and development opportunities

Global career growth

Descripción de la vacante

Delaware North Australia’s Lizard Island Resort invites a Guest Services Attendant to join our premium hospitality team. You’ll welcome guests, manage check-in/out, and ensure a memorable stay on a tropical island environment with stunning surroundings.

With extensive front desk experience and superb communication skills, you’ll anticipate guest needs, coordinate with resort departments, and maintain up-to-date knowledge of services and promotions to deliver a five-star experience.

Formación

• Extensive hotel/resort front office experience.
• Exceptional interpersonal and communication skills.
• Ability to organise and prioritise daily tasks with minimal supervision.
• Experience using OPERA (PMS) system highly regarded.

Responsabilidades

• Welcome guests and complete check-in and check-out.
• Handle guest requests, inquiries and complaints effectively and efficiently.
• Maintain current knowledge of daily VIPs, hotel products, services, pricing and special promotional offers.
• Liaise with various resort departments to ensure the guest experiences the highest levels of service.

Conocimientos

Interpersonal skills

Communication skills

Task organisation

Customer service

Herramientas

OPERA PMS

Descripción del empleo

Delaware North Australia’s Lizard Island Resort invites a Guest Services Attendant to join our premium hospitality team. You’ll welcome guests, manage check-in/out, and ensure a memorable stay on a tropical island environment with stunning surroundings.

With extensive front desk experience and superb communication skills, you’ll anticipate guest needs, coordinate with resort departments, and maintain up-to-date knowledge of services and promotions to deliver a five-star experience.