Guest Services Attendant (Housekeeping) - Matthew Flinders Hotel

ALH Hotels; Melbourne; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Exclusive discount card for Endeavour/

Discounts at Woolworths and BIG W

Wellbeing support program

Job summary

ALH Hotels in Melbourne is seeking a Guest Services Attendant to maintain pristine guest rooms and deliver exceptional service. This role emphasizes attention to detail, reliability, and the ability to handle physical tasks as part of daily housekeeping duties.

You will follow established cleaning schedules, work with the Front Office to fulfill guest requests, and contribute to a welcoming, home-away-from-home atmosphere for guests and locals alike.

Qualifications

• Attention for detail to keep rooms crisp and shining.
• Reliable, punctual and adaptable in a fast-paced hotel environment.
• Ability to perform physical tasks safely and efficiently.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Collaborate with Front Office to deliver guests' special requests.

Skills

Attention to detail

Reliable

Punctual

Adaptable

Job description

We’re searching for a our very own 'Rosie the Robot' - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
• Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.