Guest Service Agent

TFE Hotels Group; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Adina Hotel Surry Hills in Sydney seeks a Guest Services Agent with a twist, dedicated to warm hospitality, guest assistance, admin duties and sharing local tips.

As the go-to person for guests, you’ll bring a people-first mindset, a smile, and an effortless, proactive approach to every interaction, making stays memorable.

Join a team that values charisma, teamwork and a positive mindset, with rewarding opportunities to make a real difference each day.

Job description

We’re looking for a Guest Services Agent with a twist at Adina Hotel Surry Hills.

For starters, you’ll love putting others first and you’re smiling when they are – you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal.

A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.

What you don’t know, you’ll find out to unlock unrivalled staycations. Plus, you’ll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).

Like us, you always go the extra mile to make guests feel at home. So do we. It’s the reason our guests book, repeat book and love us – and it’s why we want you on our team.

Make no mistake, we’re looking for talented people. But the payoff is big; there’s endless possibilities, a great team and the chance to make a real difference.

Like you, we wake up with a positive mindset, roll up our sleeves and make the most of whatever comes our way. Every day.

We value people with authentic charisma, celebrate the uniqueness of every team member and are big on sharing the rewards.

If this sounds like your place, then dive in and find more. You deserve it.