Guest-Focused Housekeeping Assistant (Flexible Shifts)

Accor Apartments & Realty; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Job summary

Accor Apartments & Realty in Brisbane is seeking a Houseperson to join our Housekeeping Team. You will be moving around the property, delivering requested items, replenishing linens and towels, and helping collect used linens for laundering.

This hands-on role requires a friendly, detail-oriented approach, physical stamina for stairs and carts, and a willingness to support room attendants and public areas to ensure a smooth guest experience.

Qualifications

• Experience delivering guest requests and assisting housekeeping.
• Assist with stocking linens, towels, and amenities and collect items as needed.
• Handle safety and report maintenance issues when required.

Responsibilities

• Prioritise and fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
• Collaborate with housekeeping team to ensure tasks are completed in a timely manner
• Gather used linens from guest rooms and transport to the designated appropriate area
• Assist with cleaning guest rooms and public area spaces as requested
• Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues
• Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features

Skills

Warm and welcoming communication

Attention to detail

Physical stamina

Team collaboration

Reliable transportation & flexible

Job description

Accor Apartments & Realty in Brisbane is seeking a Houseperson to join our Housekeeping Team. You will be moving around the property, delivering requested items, replenishing linens and towels, and helping collect used linens for laundering.

This hands-on role requires a friendly, detail-oriented approach, physical stamina for stairs and carts, and a willingness to support room attendants and public areas to ensure a smooth guest experience.