Housekeeping Concierge

Accor Apartments & Realty; Launceston; On-site; AUD 30,000 - 39,000; Full time

Job summary

Accor Apartments & Realty in Launceston is looking for a proactive Houseperson to join our housekeeping team. You will help room attendants by delivering items, restocking linens, and collecting used linens for laundering, ensuring guests' experience remains smooth.

This role suits someone who is flexible, physically active, and capable of handling deliveries to guest rooms and public areas, including stairs and trolleys, while maintaining guest privacy and safety.

Qualifications

• Guest-focused and friendly, with excellent communication.
• Able to work efficiently with attention to detail.
• Comfortable with physical tasks and moving items.
• Reliable, with flexibility to work weekends and holidays.

Responsibilities

• Prioritise and fulfil guest requests, including delivering amenities and linens.
• Collaborate with housekeeping to complete tasks promptly.
• Gather and transport used linens to laundering area.
• Assist with cleaning rooms and public areas as needed.
• Handle cleaning chemicals safely and report issues.
• Provide welcoming service and accurate information about amenities.

Skills

Warm communication

Attention to detail

Physical stamina

Team collaboration

Shift flexibility

Job description

Accor Apartments & Realty in Launceston is looking for a proactive Houseperson to join our housekeeping team. You will help room attendants by delivering items, restocking linens, and collecting used linens for laundering, ensuring guests' experience remains smooth.

This role suits someone who is flexible, physically active, and capable of handling deliveries to guest rooms and public areas, including stairs and trolleys, while maintaining guest privacy and safety.