Guest Experience Team Member — Front of House

Yo My Goodness

Frankston

On-site

AUD 33,000 - 39,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Employee discount

Job summary

Yo My Goodness is looking for energetic and friendly Team Members in Frankston to help create a genuinely great guest experience. You will be one of the first people our guests meet, welcoming customers and taking accurate orders.

No hospitality experience is required—we will teach you the YOMG way. You will prepare shakes and frozen yoghurt, keep areas clean, and ensure every guest leaves with a positive impression by delivering fast, friendly service during busy rosters.

Qualifications

A positive attitude and a natural willingness to help people.
Clear communication and confidence working as part of a team.
Reliability, energy and the ability to stay calm when it gets busy.
A willingness to learn and take feedback on board.
Availability across a flexible hospitality roster.

Responsibilities

Welcome guests and provide friendly, confident and efficient service.
Take accurate orders, process payments and help guests understand our menu and promotions.
Prepare and serve shakes, frozen yoghurt, drinks and other front of house products.
Keep guest, service and amenity areas clean, stocked and ready for trade.
Follow food safety, allergen, hygiene, cash handling and workplace safety procedures.
Work across different front of house stations and support the team during busy periods.