Guest Experience Porter - Valet & Concierge

Village Roadshow Ltd; Gold Coast City; Hybrid; AUD 37,000 - 56,000; Part time

Benefits offered by this job

Unlimited park access

Passes for friends and family

Food & retail discounts

Employee benefits app

Exclusive team events

Rewards incentives

Wellbeing support and EAP

Professional development opportunities

Job summary

Village Roadshow Ltd on the Gold Coast is seeking a part-time Porter at Sea World Resort. You will greet guests, assist with parking and retrieval of vehicles, and maintain smooth arrival flows. A cheerful, guest-first approach is essential as you help guests start their stay with a memorable first impression.

Weekend and holiday availability is expected in a dynamic, fast-paced resort environment. A valid driver's license and prior hospitality experience are advantageous to delivering excellent

Qualifications

• Hospitality experience preferred.
• Valid driver's license required.
• Comfortable working in a fast-paced environment.

Responsibilities

• Greet guests with a warm, welcoming attitude.
• Park and retrieve vehicles with care and style.
• Keep the hotel driveway flowing smoothly for guest arrivals.
• Guide guests with directions and answer questions.
• Fulfils guest requests promptly to create moments of delight.
• Use initiative to ensure guests feel like VIPs.

Skills

Hospitality experience

Job description

Village Roadshow Ltd on the Gold Coast is seeking a part-time Porter at Sea World Resort. You will greet guests, assist with parking and retrieval of vehicles, and maintain smooth arrival flows. A cheerful, guest-first approach is essential as you help guests start their stay with a memorable first impression.

Weekend and holiday availability is expected in a dynamic, fast-paced resort environment. A valid driver's license and prior hospitality experience are advantageous to delivering excellent