Porter Valet

The Star Entertainment Group; Gold Coast City; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Complimentary meals on site

Uniform laundered daily

Competitive hourly rate

Penalty rates for nights, weekends, &/

Discounted parking

Restaurant and accommodation discounts

Lifestyle discounts

Job summary

The Star Gold Coast is seeking a Porter Valet to greet guests at the Porte Cochere and share local knowledge of the Gold Coast to assist with enquiries. You will deliver exceptional service, maintain grooming standards, and work flexible rotating shifts including nights, weekends and public holidays, on-site at The Star Gold Coast.

As part of our team you’ll enjoy complimentary meals on site, on-property uniform laundering, discounted parking and significant discounts across our restaurants and

Qualifications

• Warm and welcoming approach to delivering exceptional customer service.
• Excellent communication and meticulous grooming.
• Good knowledge of the Gold Coast area and events.
• Ability to work rotating shifts including weekends and holidays.

Responsibilities

• Greet guests at the Porte Cochere and assist with enquiries.
• Share knowledge of The Star Gold Coast and local area to help guests.

Skills

Customer service

Communication

Local knowledge

Job description

Join The Star Gold Coast as a Porter Valet, where you will be the first point of contact for our guests when they arrive at our Porte Cochere, sharing your knowledge of the property and Gold Coast’s surrounding areas will see you assist with a variety of enquires.

The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
• Discounted parking available
• Up to 30% discounts across our award-winning restaurants and accommodation
• An organisation that values diversity, teamwork and being your best self
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Mental Health and Wellbeing services
  

What we are looking for

• A warm and welcoming approach to delivering exceptional customer service
• Excellent communication skills and meticulous grooming
• A sound knowledge of the local area and Gold Coast events
• Flexibility to work rotating shifts, including weekends, nights and holidays
  

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!