Guest Experience Host & On‑Site Lead Generator

Travel-Leisure-Co; Margaret River; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Exclusive discounts

Learning platform

Recognition program

Vibrant work environment

Job summary

Travel + Leisure Co. is seeking a Guest Experience Host/Face-To-Face Lead Generator at our Margaret River location. You will greet guests, register members and visitors, and schedule onsite appointments for updates or club presentations during stays.

Use your sales spirit to meet tour targets, assist in qualifying prospects, and provide local information while delivering exceptional front desk service across a vibrant, inclusive team environment.

Qualifications

• Experience in hospitality or travel-related roles.
• Ability to meet and contribute to performance targets.
• Strong communication and guest engagement skills.

Responsibilities

• Schedule onsite guests for Member Updates or Club presentations.
• Meet monthly tour budgets and key performance indicators.
• Assist in ensuring prospects meet tour qualification specifications.
• Greet and register members and guests; provide local area information and paperwork.
• Provide guest assistance including room escorts, porter service, and follow-up communications.

Skills

Guest services

Sales generation

Front desk operations

Communication

Education

Hospitality experience

Tools

CRM software

Booking systems

Job description

Travel + Leisure Co. is seeking a Guest Experience Host/Face-To-Face Lead Generator at our Margaret River location. You will greet guests, register members and visitors, and schedule onsite appointments for updates or club presentations during stays.

Use your sales spirit to meet tour targets, assist in qualifying prospects, and provide local information while delivering exceptional front desk service across a vibrant, inclusive team environment.