Front Desk Host & Lead-Gen Specialist (Part-Time)

Travel + Leisure Co.; Dinner Plain; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Global hotel discounts

Learning platform access

Rewards program

Inclusive work culture

Job summary

Travel + Leisure Co. is seeking a Guest Experience Host/Face-To-Face Lead Generator at our resort in Dinner Plain, Victoria.

This part-time role guarantees at least 22.5 hours per week and focuses on welcoming guests, handling front desk duties, and generating sales appointments during stays. You will meet Tour qualification standards, greet and assist guests, provide local information, and support club presentations.

Responsibilities

• Sales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay.
• Performance Targets: Meet monthly tour budgets and other key performance indicators.
• Tour Generation: Assist in ensuring prospects meet the Company's tour qualification specifications.
• Guest Concierge: Handle greeting and registering members and guests, providing local area information, completing department paperwork, and using communication equipment.
• Guest Assistance: Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.

Skills

Guest service

Sales generation

Front desk operations

Greeting & assistance

Job description

Travel + Leisure Co. is seeking a Guest Experience Host/Face-To-Face Lead Generator at our resort in Dinner Plain, Victoria.

This part-time role guarantees at least 22.5 hours per week and focuses on welcoming guests, handling front desk duties, and generating sales appointments during stays. You will meet Tour qualification standards, greet and assist guests, provide local information, and support club presentations.