Guest Experience Host — Events & Games

Stonebridge Capital; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts across activities

Casual hourly rates under the Amuse. E

Job summary

Stonebridge Capital is seeking casual General Team Members for The Great Escape and Hole in One Melbourne, our flagship venue on Flinders Street. You’ll greet guests, manage check-ins, and keep the vibe energetic across various duties.

You’ll work evenings and weekends in a busy, chatty environment, with on‑the‑job training available. A current Victorian RSA and POS familiarity are preferred to help deliver great guest experiences.

Qualifications

• Outgoing, friendly personality and enjoy talking to people.
• Customer service or hospitality experience preferred; training provided.
• Current Victorian RSA certificate or willingness to obtain one.

Responsibilities

• Greet guests, check in bookings and take payments.
• Explain how the venue works and get groups onto the course quickly.
• Keep tee-off flow moving and the courses tidy and playable.
• Take drinks, snacks and add-ons out to guests, and suggest them naturally.
• Clear glasses, reset tables and keep the venue looking good through the busiest part of the night.
• Help host functions and events, from welcoming groups to running games.
• Answer phone and email enquiries.
• Report faults, spills and hazards straight away.

Skills

Customer service experience

Hospitality experience

Communication skills

POS experience

Team player

Education

Victorian RSA certificate

Tools

POS system

Job description

Stonebridge Capital is seeking casual General Team Members for The Great Escape and Hole in One Melbourne, our flagship venue on Flinders Street. You’ll greet guests, manage check-ins, and keep the vibe energetic across various duties.

You’ll work evenings and weekends in a busy, chatty environment, with on‑the‑job training available. A current Victorian RSA and POS familiarity are preferred to help deliver great guest experiences.