Front of House & Bar Casual — Guest Experience Pro

Funlab Pty Ltd; Melbourne; Hybrid; AUD 36,000 - 41,000; Full time

Benefits offered by this job

Free activities for you and a pal

Half-price food and beverage

Job summary

Funlab is hiring Front of House team members for Holey Moley at Crown Casino in Melbourne. You will deliver energetic guest experiences, drive sales through upselling and knowledge, and ensure the venue is well-stocked and welcoming for every shift.

Applicants should show passion for service, be comfortable with a fast-paced environment, and have weekend and night availability. RSA and WWCC clearance are required or pursued promptly.

Qualifications

• Customer service mindset and a passion for hospitality.
• Experience in hospitality or retail helps you connect with guests.
• Reliable weekend and night availability is essential.
• RSA and WWCC clearance or willingness to obtain them.

Responsibilities

• Create and deliver memorable guest experiences with energy and top-tier service mindset.
• Drive sales through upselling, product knowledge and proactive guest engagement.
• Keep the venue well-stocked, clean, and ready to impress at all times.
• Be flexible across roles from front desk to bar or events and bring your A game.

Skills

Customer service

Hospitality

Retail experience

Weekend availability

RSA

WWCC

Job description

Funlab is hiring Front of House team members for Holey Moley at Crown Casino in Melbourne. You will deliver energetic guest experiences, drive sales through upselling and knowledge, and ensure the venue is well-stocked and welcoming for every shift.

Applicants should show passion for service, be comfortable with a fast-paced environment, and have weekend and night availability. RSA and WWCC clearance are required or pursued promptly.