Guest Experience Host

Wyndham Vacation Clubs South Pacific Ltd ACN 090 503 923 (Worldmark); Dinner Plain; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Discounted hotel stays

Subsidised Private Health Insurance

Professional development funding

Base salary with performance-based inc

Monthly, Quarterly and Yearly Incentiv

Job summary

Travel + Leisure Co. is seeking a Guest Experience Host to join the Wyndham Destinations team at our resorts.

You’ll meet guests face to face, generate sales appointments, build rapport, and coordinate with resort operations to ensure a seamless check-in for owners and guests. You’ll need to be available for weekend and public holiday shifts, deliver exceptional service, and articulate the benefits of traveling within Wyndham Destinations community.

Qualifications

• Strong guest-facing skills with a friendly and professional demeanor.
• Sales-focused mindset with ability to set and meet targets.
• Clear communication and rapport-building with guests and teammates.

Responsibilities

• Meet guests face to face and generate sales appointments for our sales centres and via livestream.
• Establish commonality and build rapport with customers to ensure an exceptional experience.
• Work closely with the resort operations team to provide seamless check-in for owners and guests.
• Articulate the benefits of traveling within Wyndham Destinations community.
• Meet targets and KPI's as set by the business.
• Must be available for weekend and public holiday shifts.

Skills

Guest service

Sales

Communication

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

• Meet guests face to face and generate sales appointments for our sales centres located at our amazing resorts and via livestream
• Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
• Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
• Clearly articulate the benefit of traveling within Wyndham Destinations community
• Meet targets and KPI's as set by the business
• This role requires you to be available for weekend and public holiday shifts.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people.

• Discounted hotel stays across the world
• Subsidised Private Health Insurance (upon successful completion probation period)
• Professional development funding
• Base Salary coupled with performance based incentives
• Monthly, Quarterly and Yearly Recognition Programs

Learn. Grow. Succeed. Repeat. At Wyndham Destinations, we set the bar at being your best.

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.

Guest Experience Host

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.