Guest Experience Host

Travel + Leisure Co.; Dinner Plain; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted hotel stays

Health insurance

Professional development funding

Performance-based incentives

Recognition programs

Job summary

Travel + Leisure Co. invites you to join our team in Dinner Plain as a Guest Experience Host.

You will greet guests, generate sales appointments for our resort-based centers and livestream channels, and ensure a seamless check-in experience. You will build rapport, collaborate with the resort operations team, articulate the benefits of traveling within our Wyndham Destinations community, and strive to meet targets while working weekend and public holiday shifts.

Qualifications

• Availability for weekend and public holiday shifts.

Responsibilities

• Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
• Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
• Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
• Clearly articulate the benefit of traveling within Wyndham Destinations community
• Meet targets and KPI's as set by the business
• This role requires you to be available for weekend and public holiday shifts.

Skills

Guest interaction

Sales appointments

Rapport building

Operations collaboration

KPI achievement

Weekend shifts

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

• Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream

• Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered

• Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process

• Clearly articulate the benefit of traveling within Wyndham Destinations community

• Meet targets and KPI's as set by the business

• This role requires you to be available for weekend and public holiday shifts.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Discounted hotel stays across the world

• Subsidised Private Health Insurance (upon successful completion probation period)

• Professional development funding

• Base Salary coupled with performance based incentives

• Monthly, Quarterly and Yearly Recognition Programs

Learn. Grow. Succeed. Repeat. At Wyndham Destinations, we set the bar at being your best. If you enjoy achieving realistic goals and demonstrate a positive attitude, then join our fun and dynamic Coffs Harbour team as aGuestExperience Hosttoday!

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.