Gaming Attendant (Casual) – Growth & Perks

Sports Endeavors, LLC; New South Wales; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Casual hours

Penalty rates

Free secure parking

Daily meal allowance

Training and development

Career pathways

Job summary

Bankstown Sports Club is seeking enthusiastic Gaming Attendants to join our busy gaming floor. This casual role focuses on delivering outstanding guest experiences while supporting day-to-day operations across Gaming, Treasury and Hospitality teams.

We value customer service excellence, compliance with RSA/RCG, and the ability to work a rotating roster including evenings, weekends and public holidays. Prior gaming or hospitality experience is a plus, and full working rights in Australia are

Qualifications

• RSA and RCG competency cards or willingness to obtain prior to commencement
• Availability to work a rotating roster including evenings, weekends and public holidays
• Full working rights in Australia
• Previous gaming, hospitality or customer service experience is highly regarded but not essential
• Strong communication and interpersonal skills
• Excellent personal presentation and professionalism

Responsibilities

• Deliver exceptional customer service to members and guests
• Build positive relationships and create memorable guest experiences
• Assist patrons with gaming enquiries and venue information
• Ensure gaming areas are clean, safe and well-presented at all times
• Promote responsible gambling practices and comply with all gaming regulations
• Adhere to Club RSA and RCG requirements and policies
• Respond professionally to guest feedback and resolve issues efficiently
• Support club promotions, jackpots, events and member activities
• Work collaboratively with Gaming, Treasury, Hospitality and Operations teams
• Participate in ongoing training and development opportunities across multiple departments

Skills

Customer service

RSA

RCG

Communication

Team player

Attention to detail

Job description

Bankstown Sports Club is seeking enthusiastic Gaming Attendants to join our busy gaming floor. This casual role focuses on delivering outstanding guest experiences while supporting day-to-day operations across Gaming, Treasury and Hospitality teams.

We value customer service excellence, compliance with RSA/RCG, and the ability to work a rotating roster including evenings, weekends and public holidays. Prior gaming or hospitality experience is a plus, and full working rights in Australia are