Part-Time Gaming Customer Service Attendant - Flexible Hours

Castle Hill Bowling Club; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Birthday leave

Food & beverage discount (30%)

Gym membership

Coffee perks

Job summary

Castle Hill RSL Club invites applications for Part Time Gaming Customer Service Attendants. Join a friendly, professional team and help guests with gaming machines while ensuring compliance and excellent service.

Role requires RSA and RCG, strong interpersonal skills, and the ability to work rotating shifts including late nights. Employee benefits program available as part of Connect+.

Qualifications

• RSA and RCG certifications are required or willingness to obtain.
• Demonstrates friendly, professional demeanor and positive team attitude.
• Excellent interpersonal and communication skills.
• Ability to provide exceptional customer service on a gaming floor.
• Ability to manage time effectively in a fast-paced environment.

Responsibilities

• Assist guests with gaming machine operations and respond to enquiries.
• Conduct regular checks and basic maintenance to ensure machines function correctly.
• Adhere to gaming regulations, compliance and internal policies.
• Maintain a clean, welcoming gaming floor environment.
• Provide exceptional customer service for a positive gaming experience.
• Accurately handling cash and gaming-related transactions.
• Collaborate with club team to support venue operations.

Skills

RSA certification

RCG certification

Interpersonal skills

Communication

Customer service

Time management

Fast learner

Stress management

Roster flexibility

Job description

Castle Hill RSL Club invites applications for Part Time Gaming Customer Service Attendants. Join a friendly, professional team and help guests with gaming machines while ensuring compliance and excellent service.

Role requires RSA and RCG, strong interpersonal skills, and the ability to work rotating shifts including late nights. Employee benefits program available as part of Connect+.