Guest Experience & Content Coordinator

Brothers Leagues Club Ipswich; Ipswich City; On-site; AUD 52,000 - 68,000; Full time

Job summary

Brothers Leagues Club Ipswich is seeking a proactive Guest Experience Coordinator to drive engaging events, content creation, and member communications. You will work with the Marketing Team to capture stories, publish social media content, and support promotions and community initiatives.

The role combines guest engagement, content creation, marketing support and event execution in a hands-on environment at a leading community sport and entertainment venue in Ipswich.

Qualifications

• Excellent customer service and strong communication skills.
• Experience with social media content creation and posting.
• Photography and video content creation skills.
• Proficient in MS Office (Excel, Publisher) and Canva.
• Organised with strong time management and teamwork.
• Comfortable engaging with diverse people and events.

Responsibilities

• Capture photos and videos for social media and marketing campaigns.
• Create and publish engaging social media content.
• Assist with rollout of promotions, events and member communications.
• Support reporting and promotional administration.
• Maintain advertising, displays and event materials across the club.
• Contribute to community initiatives and sponsorship activities.

Skills

Customer service

Communication

Social media content

Content creation

Photography/video

Microsoft Office (Excel, Publisher)

Canva

Tools

Meta Business Suite

Microsoft Office

Excel

Publisher

Canva

Job description

Brothers Leagues Club Ipswich is seeking a proactive Guest Experience Coordinator to drive engaging events, content creation, and member communications. You will work with the Marketing Team to capture stories, publish social media content, and support promotions and community initiatives.

The role combines guest engagement, content creation, marketing support and event execution in a hands-on environment at a leading community sport and entertainment venue in Ipswich.