Guest Experience Concierge & Workplace Champion

cw; Adelaide; On-site; AUD 55,000 - 65,000; Full time

Job summary

Cushman & Wakefield in Adelaide is seeking a Concierge to join our Integrated Facilities Management team supporting Santos. You will be the face of a corporate environment, delivering welcoming, secure and efficient workplace experiences.

Responsibilities include front-of-house, visitor registration, access control, meeting room coordination, and supporting events and mail flows. You will engage with employees, contractors and guests with professionalism.

Qualifications

• Previous experience in reception, concierge, hospitality, customer service or workplace support.
• Strong communication and interpersonal skills.
• Ability to remain calm, professional and approachable in a busy environment.
• Excellent organisational and administrative skills.
• Proficiency with Microsoft Office applications.
• Experience managing multiple priorities and responding to requests efficiently.

Responsibilities

• Deliver an exceptional first impression by welcoming employees, guests and visitors.
• Manage visitor registration, sign-in processes and security access requirements.
• Answer and direct telephone and email enquiries professionally and efficiently.
• Coordinate meeting room bookings, visitor arrivals and workplace requests.
• Support onsite events, catering arrangements and workplace initiatives.
• Issue visitor and contractor passes and maintain access control systems.
• Monitor and report unusual or suspicious activity and support emergency procedures.
• Assist with work orders, contractor coordination and maintenance activities.
• Provide administrative support, reporting and shared inbox management.

Skills

Reception/Concierge roles

Customer service

Communication

Organisation

Multi-tasking

Education

Certificate II in Security Operations

First Aid and CPR certification

Tools

Microsoft Office

Job description

Cushman & Wakefield in Adelaide is seeking a Concierge to join our Integrated Facilities Management team supporting Santos. You will be the face of a corporate environment, delivering welcoming, secure and efficient workplace experiences.

Responsibilities include front-of-house, visitor registration, access control, meeting room coordination, and supporting events and mail flows. You will engage with employees, contractors and guests with professionalism.