Guest Experience Bell Attendant & Valet

W Hotels; Sydney; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Room discounts

Training programs

F&B discounts

Birthday leave

Wellbeing program

Employee assistance

Great places to work

Job summary

W Sydney is casting for a Bell Attendant to join the Wheels Desk team and provide exceptional guest service in accordance with hotel standards. You will handle guest requests, assist with luggage, valet parking, and transport services, and support a warm, Whatever/Whenever experience.

The ideal candidate is charismatic with strong communication skills, eager to create a memorable stay and collaborate with the Concierge and Wheels teams to exceed guest expectations at every touchpoint.

Qualifications

• Outstanding communication skills.
• Charismatic and guest-focused.
• Able to work in a fast-paced hospitality environment.

Responsibilities

• Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards.

Job description

W Sydney is casting for a Bell Attendant to join the Wheels Desk team and provide exceptional guest service in accordance with hotel standards. You will handle guest requests, assist with luggage, valet parking, and transport services, and support a warm, Whatever/Whenever experience.

The ideal candidate is charismatic with strong communication skills, eager to create a memorable stay and collaborate with the Concierge and Wheels teams to exceed guest expectations at every touchpoint.