Bell Attendant

W Hotels; Sydney; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Room discounts

Training programs

F&B discounts

Birthday leave

Wellbeing program

Employee assistance

Great places to work

Job summary

W Sydney is casting for a Bell Attendant to join the Wheels Desk team and provide exceptional guest service in accordance with hotel standards. You will handle guest requests, assist with luggage, valet parking, and transport services, and support a warm, Whatever/Whenever experience.

The ideal candidate is charismatic with strong communication skills, eager to create a memorable stay and collaborate with the Concierge and Wheels teams to exceed guest expectations at every touchpoint.

Qualifications

• Outstanding communication skills.
• Charismatic and guest-focused.
• Able to work in a fast-paced hospitality environment.

Responsibilities

• Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards.

Job description

Additional Information

Job Number 26114820

Job Category Rooms & Guest Services Operations

Location 31 Wheat Road, Sydney, New South Wales, Australia, 2000 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Sydney is now casting for a Bell Attendant. If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guests expectations then this exciting role is for you.

Job Summary

Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards. Maintains a concierge philosophy that serves as a guide to guests needs and expectations. Is a part of the Wheels team, operating the main hotel driveway, car stacker, valet parking service, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell and is runner for any guest requests. Assists in driving the Whatever / Whenever culture for all guests. Supports Chief Concierge, Duty Manager and Wheels Valet Captain to ensure all guests’ needs and information prior, during and post stay that leads to a unique, memorable and personal stay.

Benefits

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends


• The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International


• Discounts on food & beverage across all our hotels


• Recognition programs to keep you motivated


• Enjoy your birthday off with birthday leave


• Wellbeing & mindfulness programs to ensure you stay healthy


• Employee Assistance Program


• ‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.