Guest Experience Auto Service Advisor

Eagers Automotive; City Of Stirling; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

No weekends

Employee discounts

Private health insurance

Parental leave

Résumé du poste

Eagers Automotive is seeking a professional, customer-focused Service Advisor to join our busy Osborne Park service team. This full-time, front-of-house role is ideal for someone who enjoys working with people, stays organised under pressure, and acts as the key connection between guests and the workshop team.

The role involves greeting guests, booking services, explaining required work, liaising with technicians, and maintaining clear communication throughout the service journey.

Qualifications

• Previous experience in a Service Advisor or customer service role (automotive preferred)
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritise under pressure
• High level of professionalism and attention to detail
• Current driver's licence
• Australian working rights

Responsabilités

• Greet guests and assist with service bookings and enquiries
• Prepare repair orders and clearly explain required work to customers
• Liaise with technicians to provide accurate updates on vehicle progress
• Maintain clear, timely communication throughout the service process
• Recommend additional servicing or maintenance where appropriate
• Ensure all work is authorised, completed to standard, and handed over smoothly

Connaissances

Communication

Interpersonal skills

Multitasking

Attention to detail

Description du poste

Eagers Automotive is seeking a professional, customer-focused Service Advisor to join our busy Osborne Park service team. This full-time, front-of-house role is ideal for someone who enjoys working with people, stays organised under pressure, and acts as the key connection between guests and the workshop team.

The role involves greeting guests, booking services, explaining required work, liaising with technicians, and maintaining clear communication throughout the service journey.