Guest Experience Attendant - Bistro & Events

Doltone Hospitality Group; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Employee referral program

Employee Assistance Program

Staff discounts

Career progression

Earned wage access

Job summary

Doltone Hospitality Group is seeking Food & Beverage Attendants for its waterfront venue. You will deliver warm, attentive service across the bistro, alfresco areas and events, taking orders, processing payments and ensuring guest satisfaction.

Ideal candidates bring hospitality experience, strong communication, and a proactive, team-focused attitude to work across both dining and events. A fast-paced environment offers varied, engaging days with great guest experiences.

Qualifications

• Experience in hospitality or food service roles.
• Confident with POS systems and handling transactions.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high-volume setting.
• Flexible, team-oriented; willing to work across bistro and events.
• Proactive with strong attention to detail to create guest experiences.

Responsibilities

• Deliver friendly, attentive and efficient service across the bistro, alfresco dining, events and functions.
• Take orders, process payments and operate POS systems smoothly.
• Provide service through food delivery, running and table service.
• Clear and reset tables; maintain a clean, welcoming environment.
• Engage with guests, answer inquiries and anticipate needs.
• Collaborate with kitchen and FOH teams for seamless service.

Skills

Hospitality experience

POS usage

Customer service

Thrives under pressure

Team player

Attention to detail

Tools

POS software

Job description

Doltone Hospitality Group is seeking Food & Beverage Attendants for its waterfront venue. You will deliver warm, attentive service across the bistro, alfresco areas and events, taking orders, processing payments and ensuring guest satisfaction.

Ideal candidates bring hospitality experience, strong communication, and a proactive, team-focused attitude to work across both dining and events. A fast-paced environment offers varied, engaging days with great guest experiences.