Growth‑Driven Assistant Store Manager — 40% Discount

R.M. Williams; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Product allowance

40% employee discount

Monthly bonus scheme

Paid parental leave

Paid volunteer leave

Private health partnership

Boot fitting training

Job summary

R.M.Williams Harbour Town Gold Coast is seeking an Assistant Store Manager to support the Store Manager in driving a positive culture and delivering exceptional customer experiences. The role requires leadership experience at the 2IC/3IC level in fashion or footwear retail, with a track record of meeting sales targets and strong product knowledge across fashion, footwear and accessories.

Flexibility to work a rotating fortnightly roster including weekends is required, and the role offers

Qualifications

• At least 2 years experience as a 2IC or 3IC within a fashion or footwear retailer.
• Proven ability to meet and contribute to sales targets.
• Ability to learn quickly and develop product knowledge across our range of fashion, footwear and accessories.
• Excellent communication skills when interacting with customers, managers and coworkers.

Responsibilities

• Provide customer care by ensuring customers are welcomed, provided with product knowledge and history, and leave the store with a positive experience.
• Actively selling products and developing relationships with new and existing customers.
• Overseeing and contributing to sales targets and KPIs.
• Assisting with staff management including training on product knowledge and motivating to achieve sales targets.
• Assisting with inductions and appraisals.
• Assisting with store functions, including visual merchandising, rostering and inventory control.
• Assisting the Store Manager with administration duties where required.

Skills

Retail leadership

Customer service

Communication

Team management

Job description

R.M.Williams Harbour Town Gold Coast is seeking an Assistant Store Manager to support the Store Manager in driving a positive culture and delivering exceptional customer experiences. The role requires leadership experience at the 2IC/3IC level in fashion or footwear retail, with a track record of meeting sales targets and strong product knowledge across fashion, footwear and accessories.

Flexibility to work a rotating fortnightly roster including weekends is required, and the role offers