Assistant Store Manager: Growth & Team Leadership

Speedo Australia; Gold Coast City; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Career growth opportunities

Coaching & development

Global brand

Job summary

Speedo Australia is seeking an Assistant Store Manager for Harbour Town on the Gold Coast. This 10-month fixed term contract places you on the shop floor alongside the Store Manager, delivering exceptional customer experiences while driving sales and operations.

You'll lead a bright team, coach and develop staff, maintain premium product presentation, and foster a positive, energetic store culture across a globally recognised sports brand.

Qualifications

• Strong customer service and communication skills.
• Organised, proactive and solutions-focused mindset.
• Passion for people, teamwork and retail.
• Confidence approaching and connecting with customers.
• Curiosity to learn and grow within the business.
• Ready to take the next step in a retail leadership career.

Responsibilities

• Lead from the front in delivering exceptional customer service.
• Create a customer-first culture within the store.
• Build genuine customer connections and brand loyalty.
• Support the team in delivering premium product knowledge and service.
• Help customers feel confident in and around the water through expert product recommendations.
• Resolve customer feedback and issues with professionalism and urgency.
• Help coach, develop and inspire the store team.
• Create a positive, supportive and high-energy team environment.
• Support onboarding, training and team development.
• Encourage collaboration, accountability and strong communication.
• Lead with a positive, hands-on attitude every day.
• Bring energy, initiative and confidence to the shop floor.
• Drive sales, customer conversion and store results.
• Understand what drives performance and identify opportunities for growth.
• Help create a premium in-store experience through strong presentation and merchandising.
• Support stock management and inventory processes.

Skills

Customer service

Communication

Organisational skills

Proactive

Solutions-focused

Team leadership

Retail leadership

Confidence with customers

Job description

Speedo Australia is seeking an Assistant Store Manager for Harbour Town on the Gold Coast. This 10-month fixed term contract places you on the shop floor alongside the Store Manager, delivering exceptional customer experiences while driving sales and operations.

You'll lead a bright team, coach and develop staff, maintain premium product presentation, and foster a positive, energetic store culture across a globally recognised sports brand.