Groups Travel Manager

Travel Trade Recruitment; Australia; On-site; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Flexible working environment

Career growth opportunity

Job summary

A growing inbound tourism organisation is seeking an experienced Groups Manager to lead and develop a high-performing team while managing inbound travel programs across Australia. This role involves overseeing logistics, managing supplier relationships, and ensuring exceptional service for international partners. Ideal candidates will have over 5 years in inbound tourism and comprehensive knowledge of Australian destinations. The position offers a competitive salary, flexible working conditions, and opportunities for career growth.

Qualifications

• Minimum 5+ years experience in inbound tourism or tour operations.
• Proven experience in managing group travel programs.
• Strong leadership skills with the ability to mentor and support team members.

Responsibilities

• Oversee and coordinate inbound group tours across Australia.
• Manage group costings to achieve profitability.
• Provide training on systems and group costings.

Skills

Inbound tourism experience

Group travel programs management

Itinerary planning

Supplier negotiation

Commercial acumen

Leadership

Tools

Tourplan

Job description

With strong growth underway, an exciting opportunity has opened for an experienced Groups Manager to lead inbound travel programs, creating tailored group experiences across diverse markets.

You’ll oversee end-to-end group logistics, manage key supplier relationships, and ensure exceptional service for international partners all while leading and developing a high-performing team.

Key Responsibilities

• Oversee and coordinate the delivery of inbound group tours across Australia.
• Manage group costings and ensure profitability targets and margins are achieved.
• Provide training on systems, itinerary planning, supplier relations and group costings.
• Conduct performance reviews and ongoing coaching.
• Build a collaborative, accountable and solutions-focused team culture.
• Ensure the team maintains strong product knowledge across Australian destinations.
• Contribute to strategies that drive revenue growth and operational efficiency.
• Act as a key operational contact for international agents and wholesale travel partners.
• Maintain strong long-term supplier and industry partnerships.
• Represent the organisation at industry events when required.

Skills & Experience

• Minimum 5+ years experience in inbound tourism, tour operations or destination management.
• Proven experience managing group travel programs and complex itineraries, including itinerary planning, supplier negotiation, and group costings.
• In-depth knowledge of Tourplan for group travel operations.
• Strong leadership experience with the ability to mentor, support, and develop team members.
• Excellent knowledge of Australian destinations, tourism products and suppliers.
• Demonstrated ability to manage international travel partners and supplier relationships.
• Commercially minded with the ability to manage budgets and group profitability.

What's on Offer

• Competitive Salary – $100K - $110K + Super
• Flexible Working – Remote working environment with occasional meetings as required
• Career Growth – Leadership opportunity within a growing inbound tourism organisation
• Impact & Culture – Opportunity to shape team structure, operational processes, and service standards within a collaborative environment

📩 Apply now or email your CV to [e-mail]

📞 Call 02 9119 8744 for a confidential chat

Only applicants with full Australian work rights and Travel industry experience will be considered.