Group Sales & Events Manager

The Glen Hotel Pty; Sydney; On-site; AUD 75,000 - 90,000; Full time

Benefits offered by this job

Full-time role across Love Tilly Group

Work across Sydney's best venues

Staff discounts across the group

Breadshop perks

Fitness discount

Training and tastings

Job summary

Love Tilly Group is seeking a Group Sales & Events Manager to own group bookings, events, corporate relationships and opportunities between an enquiry and a full restaurant. This is not a straightforward “send emails” role; you will pick up the phone, build relationships, sell an experience, close a booking and coordinate with venue teams to ensure an exceptional guest experience.

You’ll collaborate with Restaurant Managers, Venue Managers and Marketing to drive leads, manage guest profiles and

Qualifications

• Experience in group sales and events management.

Responsibilities

• Own the group events calendar across Love Tilly Group.

Job description

348 Victoria Street, Darlinghurst, NSW, 2010, AUSTRALIA

HEADLINE: WE NEED SOMEONE WHO CAN FILL A ROOM

Location:Love Tilly Group, Sydney
Role:Group Sales & Events Manager

$75,000 - $90,000 commensurate with experience

About Us:

Love Tilly Group is a collection of Sydney venues built around good food, great wine, generous hospitality and a healthy obsession with doing things properly. Now we need someone to make sure those rooms are full.

We’re looking for aGroup Sales & Events Manager to take ownership of group bookings, events, corporate relationships and the many opportunities that sit between a great enquiry and a very full restaurant. This is not a "send some emails and update a spreadsheet" kind of sales role. We want someone who can pick up the phone, build a relationship, sell an experience, close a booking and then work with the venue team to make sure the guest has an absolute belter of a time.

The Energy:

You are equal partssalesperson, relationship builder, organiser and hospitality nerd.

You like targets, but you also like people.

You can talk to a corporate events manager at 10am, a bride-to-be at 11am, a venue manager at midday and a group of 30 hungry guests at 7pm.

The Hospitality:

Events aren't just transactions.

A 20-person birthday, a corporate dinner, a wine event or a venue takeover should still feel like Love Tilly hospitality.

You’ll work closely with our Restaurant Managers, Venue Managers and Marketing team to make sure the promise made during the sales process actually happens on the floor.

You’ll be the bridge between the client and the venue, making sure nobody gets a "Sorry, I thought someone else was doing that."

The Nitty Gritty:

• Own the group events calendar across Love Tilly Group.
• Manage and grow the group booking pipeline from enquiry to event.
• Develop event packages and offerings across our venues.
• Build corporate partnerships and brand collaborations.
• Generate new business and actively pursue leads.
• Manage large bookings and high-value guest relationships.
• Work with Marketing on lead generation and events.
• Own guest profiling, CRM and SevenRooms best practice.
• Manage event budgets, contracts and commercial arrangements.
• Analyse booking performance, guest behaviour and market opportunities.
• Work with venue teams to deliver events without the wheels falling off.
• Report on sales, events, guest feedback and commercial opportunities.
• Help make sure our venues are operating at capacity

You Are Not For Us If:

• "Business Development" means waiting for someone to email you.
• A CRM is writing someone's name on a Post-it note.
• It takes three weeks to respond to an enquiry.
• An event is finished once the contract is signed.
• A busy restaurant is someone else's problem.
• Everything needs to happen exactly according to plan.

You Are Perfect If:

• You genuinely love hospitality.
• You are commercially hungry without being a shark.
• You’re exceptionally organised and love a good pipeline.
• You can build relationships quickly and maintain them properly.
• You know how to turn an enquiry into a booking.
• You’re comfortable with CRM, booking systems and data.
• You can manage ten things at once and still remember the eleventh.
• You’re confident working across multiple venues and teams.
• You understand that the best sales strategy is giving people a bloody good experience.

Plus:

• Full-time role across the Love Tilly Group
• Work across some of Sydney's best restaurants and wine bars
• Staff discounts across the group
• Fabbrica Breadshop perks
• Anytime Fitness discount
• Training, tastings and development opportunities
• Staff events and group experiences
• Genuine opportunity to grow with a growing hospitality group
• A role where your work directly puts people in seats and drives the business forward

Screening Questions

• Do you have a Responsible Service of Alcohol (RSA)?
• Do you have working rights in Australia?
• Are you available to work weekends and public holidays?
• Do you have a Food Safety Supervisor or Basic Food Handler certificate?