Group Operational Excellence and Learning & Development Manager

DGL Group Ltd; Melbourne; Presencial; AUD 180.000 - 240.000; Tempo integral

Resumo da vaga

DGL Group is seeking an experienced Group Operational Excellence and Learning & Development Manager to lead the development and implementation of a Group-wide learning, capability and operational excellence strategy across Australia and New Zealand.

The role reports to the Chief Risk Officer and requires translating business priorities into tangible workforce capability improvements, applying LEAN and World Class Manufacturing, with a focus on frontline capability across manufacturing, logistics

Qualificações

• 10–15+ years of experience in learning and development or operational excellence.
• Experience across Australia and New Zealand and/or broader sectors.
• Expertise in LEAN / World Class Manufacturing with measurable improvements.

Responsabilidades

• Develop and implement a Group-wide Learning & Development strategy aligned with objectives.
• Identify capability gaps through analyses and engagement with operational leaders.
• Establish competency frameworks, learning pathways and standards.
• Evaluate initiatives via measurable outcomes and KPIs.
• Drive continuous improvement and frontline capability across sites.

Conhecimentos

LEAN methodologies

World Class Manufacturing

Stakeholder engagement

Learning strategy development

E-learning platforms

Ferramentas

LMS platforms

Project management tools

Descrição da vaga

Group Operational Excellence and Learning & Development Manager

DGL Group is a leading diversified industrial group providing end-to-end chemical manufacturing, logistics, warehousing, transport and environmental solutions across Australia and New Zealand.

With more than 4,200 customers and 850+ employees, we operate across Australia and New Zealand, as well as internationally. We are listed on the Australian Securities Exchange and are on a trajectory of significant growth – which brings enormous opportunities for the right candidate.

About the Role

We are seeking an experienced Group Operational Excellence and Learning & Development Manager to lead the development and implementation of a Group-wide learning, capability and operational excellence strategy.

Reporting to the Chief Risk Officer, this is a strategic and hands-on leadership role, requiring someone who understands both the science of learning and the realities of complex industrial operations. You will be responsible for identifying organisational capability gaps, developing structured learning pathways and implementing practical initiatives that improve workforce capability, leadership effectiveness, operational performance and business outcomes.

The successful candidate will bring a combination of strategic learning and development leadership, practical operational experience and a strong understanding of manufacturing and industrial environments. This is not simply a training coordination or HSEQ training role. We are looking for someone who can translate business and operational priorities into measurable improvements in workforce capability and organisational performance.

A key focus will be building capability across our frontline workforce, applying operational excellence methodologies and developing tailored programs that address the different requirements of our manufacturing, chemical, transport, warehousing and environmental businesses.

In addition to the Group-wide learning and development responsibilities, the role will provide general HSEQ support to DGL's Victorian operations, working closely with site management and the broader HSEQ function to support compliance, risk management and continuous improvement.

Key Responsibilities

Develop, lead and implement a Group-wide Learning & Development strategy aligned with organisational objectives, operational priorities and workforce capability requirements.

Establish a structured approach to identifying capability gaps through training needs analyses, workforce assessments and engagement with operational leaders.

Develop Group-wide competency frameworks, skills matrices and learning pathways covering technical, operational, leadership and professional capabilities.

Establish consistent learning and development standards while allowing flexibility to address the specific requirements of individual businesses and sites.

Evaluate the effectiveness of learning initiatives through measurable outcomes, performance indicators and continuous improvement.

Drive operational capability development through the application of LEAN, World Class Manufacturing and continuous improvement methodologies.

Translate operational performance gaps into structured learning and development initiatives targeting productivity, efficiency, quality, waste reduction and process improvement.

Develop frontline capability in areas such as line efficiency, focused improvement, problem-solving, maintenance optimisation and standardised work practices.

Work with operational leaders to identify opportunities to improve workforce performance, strengthen operational discipline and embed a culture of continuous improvement.

Develop technical competency frameworks and learning programs across manufacturing, chemical processing, transport, warehousing and environmental operations.

Strengthen workforce competency in high-risk activities, hazardous substances, mobile plant, forklift operations, materials handling, loading and unloading and other critical operational activities.

Provide general HSEQ support to Victorian sites, working with site management to identify and address operational risks, support compliance obligations and drive improvements in safety and environmental performance.

Assist Victorian sites with HSEQ matters including incident management, risk assessments, safety initiatives, audits, corrective actions and regulatory compliance.

Support the implementation and ongoing monitoring of HSEQ systems, standards, procedures and improvement initiatives across Victorian operations.

Work with relevant regulatory stakeholders, including the EPA and WorkSafe Victoria, as required, to support compliance and continuous improvement.

Support the management of process safety, environmental and Major Hazard Facility requirements across relevant Victorian operations.

About You

10–15+ years of relevant experience across learning and development, organisational capability, operational excellence or a combination of these disciplines.

Experience across Australia and New Zealand and/or broader

Expertise in World Class Manufacturing and/or LEAN, with demonstrated improvements in operational performance.

A broad understanding of the processes, risks and regulatory requirements across manufacturing, transport, warehousing and environmental services.

A proven record of leading change and strengthening frontline HSEQ culture.

Experience developing training strategies, competency frameworks and engaging learning materials.

Proficiency with learning management systems and e-learning platforms.

Strong stakeholder engagement and communication skills, including presenting to clients, regulators and boards.

Strong organisational and time management skills, with the ability to work independently in a dynamic environment.

DGL was formed as a company in 2000, specifically to provide a National level of personalised service in the areas of Contract Fleet and Warehouse Logistics. DGL prides itself on the high level of service that we provide to our customers. We seek to become an employer of choice, providing our employees with a safe and rewarding work environment.

The company maintains a strong commitment to safety and the environment and has maintained good growth over the years and continues to do so when it has the competencies to do so. DGL is committed to the provision of quality services in all of its endeavours. At DGL, the team strive to:

provide the highest standard of service to customers, without compromising on health and safety;

be the preferred supplier of services to customers within its capabilities; and

seek to improve continually in whatever the company does.

DGL’s head office is based in Brisbane from where the Admin, Finance, HR, HSEQ and IT divisions are run. DGL's dedicated fleet operate nationally throughout Australia and in New Zealand's north and south islands. DGL's modern innovative equipment is supported by trained, professional logistics personnel, allowing DGL to supply quality logistical solutions to a diverse range of clients.

Source: This is an extract from the company's own website.