Group Account Director, CX & CRM Growth

Digitas Australia; Melbourne; In loco; AUD 140.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wholeself wellbeing

Flexible work approach

Marcel AI platform

Learning & development

Career conversations

Diversity & inclusion

Work Your World

Parental leave

Wellbeing support

Descrizione del lavoro

Digitas Australia in Melbourne seeks an experienced Group Account Director to lead client relationships, drive growth and ensure exceptional service delivery across a portfolio of clients.

You will guide senior stakeholders, manage large cross-functional teams, and translate business objectives into measurable digital solutions. The role reports to the Managing Director and emphasizes profitability and collaboration.

Competenze

• 8+ years of client-facing experience in digital or integrated agencies.
• Proven ability to lead large client portfolios and grow accounts.
• Experience building relationships with c-suite stakeholders.
• Experience leading large cross-functional teams.
• Strong business and financial acumen.

Mansioni

• Oversee client relationships and ensure high-quality, innovative solutions.
• Strategize and plan digital marketing initiatives aligned with client goals.
• Lead cross-functional teams across creative, strategy, data and delivery.
• Manage budgets and drive profitable outcomes.

Conoscenze

Client leadership

CRM strategy

Stakeholder management

Team leadership

Digital marketing

Budget management

Descrizione del lavoro

Digitas Australia in Melbourne seeks an experienced Group Account Director to lead client relationships, drive growth and ensure exceptional service delivery across a portfolio of clients.

You will guide senior stakeholders, manage large cross-functional teams, and translate business objectives into measurable digital solutions. The role reports to the Managing Director and emphasizes profitability and collaboration.