Grounds & Maintenance Officer - Cairns Coconut Holidays

Ingenia Communities; Cairns Regional; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Staff discounts on Ingenia Holiday PAr

Flexible work schedules

Employee rewards

Job summary

Ingenia Communities is seeking a casual Grounds & Maintenance Officer for Cairns Coconut Holidays in Cairns, Australia. You’ll perform scheduled, preventative and reactive maintenance across accommodation, amenities and shared areas, keeping the park safe, clean and welcoming for guests.

You’ll use hands-on skills in plumbing, carpentry, painting and general repairs, troubleshoot issues quickly, and work with residents, guests and contractors.

Qualifications

• Hands-on maintenance experience across facilities and grounds.
• Ability to troubleshoot and perform a broad range of repairs safely.
• Understand workplace health and safety, with safe use of tools and chemicals.

Responsibilities

• Complete scheduled, preventative and reactive maintenance across accommodation, amenities, facilities and shared areas.
• Diagnose maintenance issues and carry out general repairs including plumbing, carpentry, painting, fixtures, lighting and equipment.
• Respond promptly to guest maintenance requests and escalate to licensed trades when required.
• Conduct routine inspections and safety checks, identify hazards, report damage or incidents, and help ensure the site remains compliant and secure.
• Maintain tools, equipment, plant rooms and maintenance areas, keeping them safe, organised and ready for use.
• Support the wider team with site presentation and grounds tasks during busy periods.

Skills

General maintenance

Handyman work

Safety of tools

Troubleshooting

Tools

Plumbing basics

Carpentry

Painting

Electrical fixtures

Lighting

Fencing

BBQ maintenance

Job description

Grounds & Maintenance Officer - Cairns Coconut Holidays

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

We’re on the lookout for aCasual Grounds & Maintenance Officer to join our team at our Cains Coconut Holidays site, working Monday to Friday from 4pm - 8pm. Enjoy weekday hours that leave your mornings and weekends free.

Reporting to the Park Manager, you’ll play a key role in keeping the park looking beautiful, safe, and welcoming — ensuring guests enjoy a clean, well-maintained environment every day.

Cairns Coconut Holidays offers a tropical holiday experience, with resort‑style facilities, lush surroundings, and easy access to Cairns’ top attractions.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle

In this Role, You’ll

• Complete scheduled, preventative and reactive maintenance across accommodation, amenities, facilities and shared areas.
• Diagnose maintenance issues and carry out general repairs, including basic plumbing, carpentry, painting, fixtures, lighting, fencing, BBQs and equipment.
• Respond promptly to guest maintenance requests, provide practical solutions and escalat**e** licensed trade work when required.
• Conduct routine inspections and safety checks, identify hazards, report damage or incidents, and help ensure the site remains compliant and secure.
• Maintain tools, equipment, plant rooms and maintenance areas, keeping them safe, organised and ready for use.
• Support the wider team with site presentation and grounds tasks when needed, particularly during busy periods.

You’re Likely a Match If You

• Have hands‑on experience in general maintenance, facilities, building services, handyman work or a similar practical role.
• Are confident troubleshooting issues and completing a broad range of repairs safely and to a high standard.
• Understand workplace health and safety, safe use of tools and chemicals, and when work must be referred to a licensed trade.
• Are organised and proactive, with the ability to prioritise urgent requests while staying on top of planned maintenance.
• Communicate clearly and build positive relationships with residents, guests, contractors and your team.
• Are reliable, safety‑focused and comfortable completing physical, hands‑on work both indoors and outdoors.
• Hold a current C class driver licence.

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

We keep things simple and supportive:

• Quick phone chat and interview with your future manager
• Background checks
• Offer and onboarding; welcome aboard!

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.