Ground Ops Lead - Byron Bay Drop Zone

Experience Co; Byron Bay; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Discount program

Employee assistance program

Leave purchase plan

Rewards program

Training support

Career development

Job summary

Skydive Australia, part of the Experience Co group, is looking for a Ground Operations Supervisor at the Byron Bay drop zone to oversee day-to-day ground operations, ensuring safety and a positive experience for customers and staff.

You will report to the Drop Zone Manager and lead recruiting, training and development, as well as roster management and payroll approvals. This role offers opportunities for career progression within a leading adventure tourism company.

Qualifications

• Experienced manager with excellent customer service and communication skills.
• Experience recruiting, training and developing staff; people management.
• Strong administration skills with attention to detail and proficiency with Microsoft Office, including Excel.

Responsibilities

• Support the Drop Zone Manager and senior managers in supervising safety, training, compliance and payroll approvals.
• Step in to support day-to-day management of the Drop Zone when the manager is unavailable.
• Assist with supervision of all team members during daily operations.
• Assist with rostering, training, compliance and policy awareness for staff.
• Facilitate effective communication through regular team meetings.
• Office and administration duties including banking, cash reconciliation and supply ordering.

Skills

People management

Customer service

Communication skills

Team leadership

Recruitment and training

Tools

Microsoft Excel

Job description

Skydive Australia, part of the Experience Co group, is looking for a Ground Operations Supervisor at the Byron Bay drop zone to oversee day-to-day ground operations, ensuring safety and a positive experience for customers and staff.

You will report to the Drop Zone Manager and lead recruiting, training and development, as well as roster management and payroll approvals. This role offers opportunities for career progression within a leading adventure tourism company.