Delicatessen Manager (Supermarket Retail)

Jones Retail Group; Brisbane; On-site; AUD 85,000 - 100,000; Full time

Benefits offered by this job

5% discount on purchases

Annual family shopping night

BUPA Private Health Insurance

Community charity support

Job summary

Jones Retail Group in Cleveland, Queensland, seeks an experienced Delicatessen Manager to lead the deli department, uphold food safety standards and deliver excellent customer service within a growing family business.

You will coach your team, manage stock, drive sales and implement in-store promotions while maintaining a welcoming, well-presented deli area.

Qualifications

• Experience managing deli, gourmet and fromagerie/fresh food areas.
• Strong organizational skills with ability to delegate.
• Hands-on, inspirational leadership for retail teams.
• Passion for staff development and training your people.
• Proactive, adaptable with strong stock management.
• Food safety knowledge and supervisor certification or ability to obtain.

Responsibilities

• Achieve sales, gross profit and shrinkage targets.
• Complete orders and stock control.
• Lead, coach and develop your team.
• Ensure high standard of presentation in deli.
• Inventory management and stocktaking.
• Implement in-store marketing and promotions.
• Prioritize and delegate tasks effectively.

Skills

Fresh food management

Team leadership

Delegation

Staff development

Training others

Proactive attitude

Financial analysis

Visual merchandising

Stock control

Food safety knowledge

Job description

Are you an experienced supermarket retail professional who is passionate about providing an outstanding shopping experience and relishes the opportunity to lead and grow a team?

IGA Jones & Co stores are more than just a one stop shop for pantry staples, but rather a foodie destination for those wanting a real shopping experience. Our ethos is to provide our community with local produce, gourmet delicacies, and innovative supermarket concepts that encapsulate our ethos of Fresh. Local. Value. If you are an experienced Service Delicatessen Manager looking to grow your career in an expanding family business then look no further!

About Our Group:

Jones Retail Group is a multi-award winning and innovative independent grocer with a mission to deliver a never-before-seen supermarket experience to local communities across our 11 stores (and growing) in Southeast Queensland. Our business is on a growth trajectory and 2026 sees us mark our 31st year in Retail.

The Role:

Located in Cleveland, the Delicatessen Manager is responsible for the day to day management of the deli department and must ensure the highest standards in food safety, presentation and customer service.

Who you are:

An experienced Manager who is accountable for all aspects of your department

Take pride in creating culture which is encouraging, warm and welcoming for our team, customers and community members

Love to ensure your department is well presented and your team provide excellent customer service

Key Responsibilities:

Achieve sales, gross profit & shrinkage budgets/targets

Complete orders/stock control

Lead, coach and develop your team

Ensure a high standard of presentation

Inventory management and stocktaking

Implementing in-store marketing & promotions

Prioritising and delegating tasks effectively

Skills You'll Have:

Proven management experience across fresh food areas such as deli, gourmet and fromagerie products

Strong organisational skills with the ability to effectively delegate

Be a hands on inspirational leader, passionate about your team and all things retail

Love of staff development!! Passionate about training your people

Proactive attitude with the ability to react and adapt quickly

Administration and financial analysis ability

Visual merchandising skills to lead a team

Confidence with a large stock operation

Confident attitude with a respectful and warm approach

The ability to work early mornings and some weekends

Strong food safety knowledge, including Food Safety Supervisor Certificate or the ability to get one

The Perks:

We offer a competitive salary with 5% discount on purchases across our stores

Enjoy an annual family shopping night with exclusive discounts just for you and your family

Discounts and health perks with BUPA Private Health Insurance

Be a part of a community focused business who prides themselves on supporting local charities and families

If you are serious about growing your career, to join a company that truly values it's most important asset...its people!

Only successful applicants will be contacted to arrange an interview so we thank you for your time in applying.

No Agency contact please.

Your application will include the following questions:

• Do you hold a current Food Safety Supervisor certificate?
• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?

Supermarkets, Grocery & Petrol Retailing 101-1,000 employees

Jones Retail Group is a multi-award winning and innovative independent grocer with a mission to deliver a never-before-seen supermarket experience to local communities across our 11 stores (and growing) in Southeast Queensland, Scenic Rim and Gold Coast. Our business is on a growth trajectory and 2025 sees us mark our 30th year in Retail. Our IGA stores are more than just a one stop shop for pantry staples, but rather a foodie destination for those wanting a real shopping experience.

Jones Retail Group is a multi-award winning and innovative independent grocer with a mission to deliver a never-before-seen supermarket experience to local communities across our 11 stores (and growing) in Southeast Queensland, Scenic Rim and Gold Coast. Our business is on a growth trajectory and 2025 sees us mark our 30th year in Retail. Our IGA stores are more than just a one stop shop for pantry staples, but rather a foodie destination for those wanting a real shopping experience.