Graphic Designer & Marketing Assistant - Mandarin Speaking

Scaleup HR; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Scaleup HR in Sydney is seeking a passionate Social Media & Content Coordinator to manage daily social media activities and grow our online presence. You will create engaging photo and short video content, supporting campaigns with the Marketing team.

You will monitor trends, engage with audiences, and collaborate across departments to reflect the customer voice while maintaining a positive team culture and professional communication.

Qualifications

• Experience in social media management or content creation.
• Ability to capture photos and videos with a camera or smartphone.
• Proficiency in video or image editing.
• Strong communication and customer service skills.

Responsibilities

• Create and publish original photo and short video content that aligns with the brand and product strengths.
• Take photos and shoot short videos using a smartphone or camera, including editing content for social media and marketing purposes.
• Manage daily operations of social media accounts (posting, replying, community engagement).
• Support the Marketing Specialist with campaigns and promotions.
• Respond to customer comments, enquiries and messages in a timely and professional manner.
• Monitor social media trends and suggest creative ideas to boost engagement.
• Coordinate across internal departments to represent the customer voice and ensure smooth communication.
• Provide general administrative and office support as required.
• Maintain a professional and positive attitude when handling challenges.
• Support a strong team culture and contribute to team projects.

Skills

Social media management

Content creation

Photo & video creation

Communication

Organisation

Team collaboration

Prioritisation

Job description

We are looking for a passionate and creative Social Media & Content Coordinator to join our team. In this role, you will be responsible for the day-to-day management and growth of our social media platforms.

You will create engaging photo and video content that highlights our products and brand, working closely with the Marketing team to support promotional campaigns.

Key responsibilities

• Create and publish original photo and short video content that aligns with the brand and product strengths.
• Take photos and shoot short videos using a smartphone or camera, including editing content for social media and marketing purposes.
• Manage daily operations of social media accounts (posting, replying, community engagement).
• Support the Marketing Specialist with campaigns and promotions.
• Respond to customer comments, enquiries and messages in a timely and professional manner.
• Monitor social media trends and suggest creative ideas to boost engagement.
• Coordinate across internal departments to represent the customer voice and ensure smooth communication.
• Provide general administrative and office support as required.
• Maintain a professional and positive attitude when handling challenges.
• Support a strong team culture and contribute to team projects.

About you

• Previous experience in social media management or content creation.
• Proven skills in using a camera or smartphone to shoot photos and videos.
• Proven skills in video or image creation and editing.
• Strong customer service and communication skills, with the ability to respond to audiences in a friendly, helpful, and brand-consistent manner.
• Good organisational skills and attention to detail.
• Ability to work in a team and collaborative environment.
• Ability to manage competing priorities and remain professional under pressure.