Social Media & Content Coordinator - Mandarin Speaking

Scaleup HR; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Scaleup HR is seeking a Social Media & Content Coordinator to manage and grow our social platforms, creating engaging photo and short video content. You will collaborate with the Marketing team to support campaigns, respond to audiences, and drive daily social media operations.

You will shoot photos/videos, edit content, and coordinate with internal teams to reflect the customer voice while maintaining a positive, collaborative culture.

Qualifications

• Experience in social media management or content creation.
• Ability to shoot photos and videos with a camera or smartphone.
• Proven video or image editing skills.
• Strong customer service and communication skills, friendly and brand-consistent.
• Good organisational skills and attention to detail.
• Ability to work in a collaborative team environment.
• Ability to manage competing priorities and stay professional under pressure.

Responsibilities

• Create and publish original photo and short video content aligning with the brand.
• Take photos and shoot short videos, edit content for social media and marketing.
• Manage daily operations of social media accounts (posting, replies, engagement).
• Support Marketing Specialist with campaigns and promotions.
• Respond to customer comments, inquiries and messages promptly.
• Monitor trends and suggest ideas to boost engagement.
• Coordinate with internal departments to reflect the customer voice.
• Provide general administrative and office support as required.
• Maintain a professional and positive attitude when handling challenges.
• Contribute to team culture and projects.

Skills

Social media management

Content creation

Photo/video shooting

Video editing

Customer service

Organisational skills

Team collaboration

Job description

We are looking for a passionate and creative Social Media & Content Coordinator to join our team. In this role, you will be responsible for the day-to-day management and growth of our social media platforms.

You will create engaging photo and video content that highlights our products and brand, working closely with the Marketing team to support promotional campaigns.

Key responsibilities

• Create and publish original photo and short video content that aligns with the brand and product strengths.
• Take photos and shoot short videos using a smartphone or camera, including editing content for social media and marketing purposes.
• Manage daily operations of social media accounts (posting, replying, community engagement).
• Support the Marketing Specialist with campaigns and promotions.
• Respond to customer comments, enquiries and messages in a timely and professional manner.
• Monitor social media trends and suggest creative ideas to boost engagement.
• Coordinate across internal departments to represent the customer voice and ensure smooth communication.
• Provide general administrative and office support as required.
• Maintain a professional and positive attitude when handling challenges.
• Support a strong team culture and contribute to team projects.

About you

• Previous experience in social media management or content creation.
• Proven skills in using a camera or smartphone to shoot photos and videos.
• Proven skills in video or image creation and editing.
• Strong customer service and communication skills, with the ability to respond to audiences in a friendly, helpful, and brand-consistent manner.
• Good organisational skills and attention to detail.
• Ability to work in a team and collaborative environment.
• Ability to manage competing priorities and remain professional under pressure.