Graduate Operations & Aftermarket Engineer Mechanical/HVAC

Evapco Australia; Sydney; On-site; AUD 65,000 - 78,000; Full time

Job summary

Evapco Australia, part of EVAPCO Inc., is seeking a Graduate Operations & Aftermarket Engineer (Mechanical/HVAC) to contribute across safety, QA/QC, quotes, and field service scheduling. The role is based at the Riverstone, Western Sydney facility with potential site work.

The successful candidate will engage in vendor qualification, root cause analysis, and provide technical support to on-site teams. Ideal candidates bring a business administration or mechanical qualification, strong numerical

Qualifications

• Recent graduate with a qualification in business administration, HVAC&R, manufacturing, construction or related discipline, or equivalent practical experience, with mechanical aptitude
• Strong numerical and analytical skills with attention to detail and accuracy
• Proficiency in Microsoft Office applications, particularly Excel, with eagerness to learn construction documents, software programs
• Excellent communication and interpersonal skills across teams

Responsibilities

• Monitor sales and service emails and prepare parts and project quotes and estimates, including material take-offs, labour costs, and overhead calculations
• Maintain accurate CRM sales quotes and records, follow up and customer feedback accurately
• Processing customer orders, sending order acknowledgment and ensure on time dispatches
• Support service scheduling and internal operations with production scheduling, technical support and accurate recording with timely completion of projects
• Lead the company’s Health, Safety and Environmental initiatives
• Ensuring equipment quality standards are met and exceeded
• Ensuring facilities maintenance are followed through and completed in a timely manner
• Carry out quality inspections, testing and assist with daily warehousing processes as required
• Complete administration documents (Quotations, Order Processing, SWMS, Reports, Warranty, NCR) in a timely manner
• Liaise with internal and external stakeholders to obtain information and solutions to resolve problems promptly

Skills

Analytical skills

Mechanical aptitude

Communication

Excel

Multitasking

Education

Business administration / HVAC&R or related discipline

Tools

CRM software

MS Office

Job description

Graduate Operations & Aftermarket Engineer Mechanical/HVAC

Evapco Australiais part of EVAPCO Inc., a manufacturing, sales and service company with global resources and solutions for worldwide heat transfer applications. We are dedicated to sales and manufacturing of highest quality Cooling Solutions for HVAC, Refrigeration, Data Centres, and Industrial process markets globally and in Australia.

Summary

The Operations & Aftermarket Engineer serves as the safety officer for the business and is responsible for creating, maintaining, implementing, and enforcing Evapco’s Workplace Health, Safety, and Environmental programs across the business (on premises, on relevant jobsites, etc). He/she also leads the company’s quality assurance/control program and strives to anticipate and eliminate problems before they occur by employing a proactive approach with vendor qualification, root causes analysis, preventative action identification and implementation. This individual is responsible for generating sales quotations of spare parts and service, processing aftermarket orders, scheduling field service, and supporting the on-site team with technical information to execute orders and projects successfully. Time and effort are also spent supporting other operations personnel with core operational functions such as receiving & dispatch of goods, handling/storage/maintenance/organization of goods, QA/QC inspection of incoming & outgoing goods, product preparation, facilitymaintenance, and field service scheduling.The position will be based at our Riverstone, Western Sydney facility however sitework may be required.

Responsibilities

Monitor sales & service emails and prepare parts and project quotes and estimates, including material take-offs, labour costs, and overhead calculations

Maintain accurate CRM sales quotes and records, follow up and customer feedback accurately

Processing customer orders, sending order acknowledgment and ensure on time dispatches.

Support service scheduling and internal operations with production scheduling, technical support and accurate recording with timely completion of projects

Lead the companies Health, Safety and Environmental initiatives

Ensuring companies equipment quality standards are met and exceeded

Ensuring facilities maintenance are followed through and completed in a timely manner

Carry out Quality inspections, testing & assist with daily warehousing processes as required

Complete administration documents, e.g. Quotations, Order Processing, SWMS, Reports, Warranty, NCR etc. in a timely manner

Liaise with internal and external stake holders to obtain information and solutions to solve problems promptly.

KNOWLEDGE AND SKILLS:

A recent graduate with a qualification in business administration, HVAC&R, manufacturing, construction or a related discipline, or equivalent practical experience, with mechanical aptitude

Strong numerical and analytical skills with attention to detail and accuracy

Proficiency in Microsoft Office applications, particularly Excel, with an eagerness to learn construction documents, software programs

Excellent communication and interpersonal skills, with the ability to work effectively across teams

Ability to manage multiple tasks and prioritise work efficiently in a fast-paced environment

A genuine interest in manufacturing, construction industry and commitment to professional development

Relevant experience in similar customer facing and technical support position in mechanical, HVAC&R, electrical or plumbing trades is advantageous but not essential

MINIMUM QUALIFICATIONS:

Business administration, mechanical qualifications (TAFE) or at least 2+ years’ industry experience in mechanical cooling solutions, or experience in Microsoft Office programs. Full training and support will be provided to the successful candidate during the probation period.

OTHER REQUIREMENTS:

Applicants must be an Australian resident with full working rights, holds necessary certifications, construction card, own transport, NSW drivers & forklift licenses etc.

The position is available for an immediate start with competitive remuneration being offered to the right candidate. If your skills meet the above criterion, (Only Australian residents will be considered)

Discover what Evapco is “about” by watching our corporate video (https://www.evapco.com.au/video-library/company/evapco-corporate-video).