Grade 4 Leading Hand

ATRSP Lineage AUS TRS Pty Ltd; Brisbane; On-site; AUD 41,000 - 63,000; Full time

Job summary

Lineage Logistics is seeking a Day Shift Leading Hand at the Cannon Hill facility in Brisbane. The role focuses on coordinating daily warehouse activities, providing frontline leadership to a fast-paced cold-storage team, and ensuring safety, quality and service targets are met.

You will work closely with Supervisors and Operations leadership to drive efficiency and a positive team culture, while leveraging WMS and MHE. A Forklift licence and prior supervision experience are essential.

Qualifications

• Experience leading operational warehouse teams in a fast-paced environment.
• Strong understanding of warehouse operations, inventory management and dispatch processes.
• Excellent communication and coaching skills with a safety focus.
• Ability to stay calm and organised in busy shifts and drive results.

Responsibilities

• Lead, direct and support warehouse team members throughout daily operations
• Allocate tasks and coordinate workflow to maximise operational efficiency
• Communicate performance expectations and provide coaching to team members
• Monitor service levels, quality and productivity targets
• Operate and guide others in the use of warehouse equipment and WMS
• Safely operate forklift and other materials handling equipment
• Assist with inventory, receipting, storage and dispatch activities
• Complete operational documentation and records
• Conduct toolbox talks and facilitate team communication
• Support hazard identification, risk controls and safe work practices
• Contribute to continuous improvement initiatives

Skills

Warehouse ops

Team leadership

Communication

Problem solving

Safety awareness

Calm under pressure

Coaching

Inventory mgmt

Tools

WMS experience

Forklift licence

MHE operating

Job description

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain. The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Position Details

We are currently seeking a Day Shift Leading Hand to join our high-performing team at our Cannon Hill facility. This is an exciting opportunity for an experienced warehouse professional who enjoys leading by example, driving operational excellence, and supporting team success in a fast-paced cold storage environment. Whether you're an existing Lineage team member ready to take the next step in your career or an experienced logistics professional looking for your next challenge, we'd love to hear from you.

About the Role

As a Day Shift Leading Hand, you'll be responsible for coordinating daily warehouse activities while providing frontline leadership and support to operational team members. Working closely with Supervisors and Operations leadership, you'll help ensure safety, productivity, quality and service standards are consistently achieved while fostering a positive and engaged team culture.

Key Responsibilities

• Lead, direct and support warehouse team members throughout daily operations
• Allocate tasks and coordinate workflow to maximise operational efficiency
• Communicate performance expectations and provide coaching and guidance to team members
• Monitor operational activities to ensure service levels, quality and productivity targets are achieved
• Operate and guide others in the use of warehouse equipment and warehouse management systems (WMS)
• Safely operate materials handling equipment in accordance with licensing requirements
• Assist with inventory, receipting, storage and dispatch activities
• Complete and review operational documentation and records
• Conduct toolbox talks and facilitate effective communication across the team
• Support hazard identification, risk controls and safe work practices
• Contribute to continuous improvement initiatives across the operation
• Plan and organise daily workload requirements to achieve customer and business outcomes

What You'll Bring

• Previous experience in a warehouse, logistics, transport or cold storage environment
• Demonstrated experience leading, coaching or coordinating operational teams
• Strong understanding of warehouse operations, inventory management and dispatch processes
• Current forklift licence and proven MHE operating experience
• Sound knowledge of workplace health and safety practices
• Experience working with Warehouse Management Systems (WMS)
• Strong communication and problem-solving skills
• A proactive approach with the ability to remain calm and organised in a fast-paced environment
• Commitment to Lineage's values of Safety, Respect, Trust and Teamwork

Why Lineage?

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world. Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognised as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.