Team Manager - Operations

Lineage Logistics; City of Melbourne; On-site; AUD 90,000 - 115,000; Full time

Job summary

Lineage Logistics is recruiting an experienced Team Manager for our cold storage facility in Dandenong South, Melbourne. You will lead a high-performing team, uphold safety standards, and drive efficiency in a complex multi-temperature operation.

The role emphasizes strong safety leadership, KPI monitoring, and ensuring customer service levels are consistently met while optimizing labour and resources to deliver cost-effective outcomes.

Responsibilities

• Assist with site safety initiatives and act as safety champion.
• Lead collaboration between teams to meet customer service levels.
• Review operational performance and take corrective actions as needed.
• Manage team performance, including reviewing KPIs and productivity.

Job description

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain. The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Position Details

As we continue our transformation and growth journey in the region, we are now looking to appoint an experienced Team Manager for our cold storage operations facility in Dandenong South, Melbourne. The primary focus of this role is ensuring the site is operating in a safe, compliant, profitable and cost-efficient manner whilst ensuring the highest level of customer satisfaction and service is being delivered. We're looking for Team Managers with a safety-first mindset and the energy & enthusiasm to support an engaged and high performing team culture.

Key responsibilities include, but are not limited to:

• Assisting with the implementation & management of site safety initiatives and being a visible safety champion, ensuring safety policies & procedures are adhered to.
• Role modelling the values and behaviours of the company and leading by example, enabling effective collaboration between teams.
• Ensuring agreed customer service levels are met on a consistent basis and regularly reviewing operational performance and taking corrective actions to address any issues.
• Supporting and managing the performance of the team, including reviewing KPIs, ensuring productivity outcomes are achieved and inventory is appropriately managed.
• Ensuring daily and weekly labour and resourcing requirements are met.
• Ensuring all team members are trained to operate all machinery / equipment and understand the company's warehouse work systems.
• Engaging the team frequently to drive a constructive and positive culture.

To be successful, you will ideally have:

• Extensive experience in a similar role (logistics/transport industry is preferable)
• A background in a retail logistics environment within a distribution centre or a fast-paced FMCG environment
• Strong understanding and implementation of safety procedures, product safety, quality and legality issues
• Excellent experience and knowledge of a multi temperature operation
• Qualifications in Logistics Management or a business discipline, and/or equivalent relevant experience
• Strong leadership skills, managing a large sized operational team
• Experience and knowledge with transport / route distribution is advantageous
• Basic understanding of profit and loss and other KPI's that drive storage, handling and distribution costs
• Basic knowledge of labour cost control and improvement, and the relationship between labour and handling revenue

Why is this opportunity exciting?

As well as receiving a highly competitive salary, you will be joining a values-based business, proud to offer you a respectful work environment built around trust, collaboration and support. This means we will do everything in our power to set you up for long-term success. In addition, this particular role will afford you with the opportunity to make a positive impact on our team ensuring we remain a great place to work.

The Lineage Difference

At Lineage, we live by our values of Safety, Trust, Respect, Innovation, Boldness, and You'll work in a fast-paced, collaborative environment where you're empowered to make a real impact on operations that matter. We offer global career progression, professional development, and the opportunity to contribute to something bigger than logistics.

Why Lineage?

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain.

In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.