GP Clinic Practice Manager

Camberwell Medical Group; Melbourne; On-site; AUD 58,000 - 80,000; Part time

Benefits offered by this job

Competitive part-time remuneration

Flexible working arrangements

Job summary

Camberwell Medical Group is seeking an experienced GP Clinic Practice Manager to join our healthcare management team in Camberwell, VIC. This part-time role focuses on efficient day-to-day operations, staff management, compliance, and delivering high-quality patient care.

Responsibilities include overseeing clinic operations, staff recruitment and scheduling, privacy and regulatory compliance, financial management, and improving patient experience.

Qualifications

• Proven experience as a practice manager or similar healthcare management role.
• Strong knowledge of general practice operations, healthcare compliance and privacy requirements.
• Excellent organisational and time management skills with ability to manage multiple priorities.
• Demonstrated leadership and people management experience.
• Proficiency with practice management software and electronic health record systems.
• Strong communication and interpersonal skills.
• Sound financial management and reporting experience.
• Knowledge of Medicare and healthcare billing practices is advantageous.
• Certification in practice management or healthcare administration is preferred.

Responsibilities

• Overseeing the day-to-day management and operations of the general practice clinic.
• Managing clinic staff, including recruitment, training, scheduling and performance management.
• Ensuring compliance with healthcare legislation, regulations and accreditation standards.
• Maintaining accurate patient records and managing confidential medical information in accordance with privacy laws.
• Managing clinic finances, budgeting, invoicing and banking procedures.
• Coordinating with GPs and clinical staff to optimise clinic workflows and patient scheduling.
• Implementing and monitoring quality assurance processes and patient satisfaction initiatives.
• Managing clinic facilities, equipment and supplies to ensure a safe and professional environment.
• Handling patient enquiries, complaints and concerns in a professional and empathetic manner.
• Maintaining comprehensive administrative records and reporting requirements.

Skills

Practice management

Healthcare compliance

Organisational skills

People management

EHR systems

Communication skills

Financial management

Medicare knowledge

Healthcare billing

Certification preferred

Tools

Practice management software

Electronic health records (EHR)

Job description

Camberwell Medical Group is seeking an experienced GP Clinic Practice Manager to join our healthcare management team. This is a part-time position based in Camberwell, VIC 3124. As Practice Manager, you will play a crucial role in the efficient day-to-day operations of our general practice clinic. You will be responsible for ensuring smooth clinical and administrative workflows, managing staff, maintaining compliance with healthcare regulations, and enhancing the patient experience. This position is fundamental to the success of our practice and directly impacts the quality of care we deliver to our patients.

Key responsibilities

• Overseeing the day-to-day management and operations of the general practice clinic
• Managing clinic staff, including recruitment, training, scheduling and performance management
• Ensuring compliance with healthcare legislation, regulations and accreditation standards
• Maintaining accurate patient records and managing confidential medical information in accordance with privacy laws
• Managing clinic finances, budgeting, invoicing and banking procedures
• Coordinating with general practitioners and clinical staff to optimise clinic workflows and patient scheduling
• Implementing and monitoring quality assurance processes and patient satisfaction initiatives
• Managing clinic facilities, equipment and supplies to ensure a safe and professional environment
• Handling patient enquiries, complaints and concerns in a professional and empathetic manner
• Maintaining comprehensive administrative records and reporting requirements

What we're looking for

• Proven experience as a practice manager or in a similar healthcare management role within a general practice or medical clinic setting
• Strong knowledge of general practice operations, healthcare compliance and relevant legislation including privacy requirements
• Excellent organisational and time management skills with the ability to manage multiple priorities simultaneously
• Demonstrated leadership and people management experience with the ability to motivate and develop a team
• Proficiency with practice management software and electronic health record systems
• Strong communication and interpersonal skills with the ability to interact professionally with patients, staff and healthcare practitioners
• Sound financial management skills including budgeting and financial reporting experience
• High level of professionalism, discretion and commitment to patient confidentiality
• Current knowledge of Medicare and healthcare billing practices is advantageous
• Certification in practice management or healthcare administration is preferred

What we offer

At Camberwell Medical Group, we value our team members and offer a supportive work environment with opportunities for professional development and growth within healthcare management. We provide competitive part-time remuneration and flexible working arrangements to support work-life balance. Our practice is committed to fostering a collaborative culture where staff feel valued and supported. We invest in ongoing training and development to help our team stay current with best practices in healthcare management. Additionally, we maintain a friendly, inclusive workplace where your contribution to patient care is recognised and appreciated.

About us

Camberwell Medical Group is a dedicated general practice clinic serving the Camberwell community and surrounding areas. We are committed to providing high-quality, patient-centred healthcare services to our patients. Our practice is built on strong values of clinical excellence, compassionate care and professional integrity. We employ experienced general practitioners and support staff who work collaboratively to deliver exceptional healthcare outcomes. Our mission is to be a trusted healthcare provider that prioritises patient wellbeing and maintains the highest standards of medical practice. We pride ourselves on creating a welcoming environment where patients feel comfortable and confident in their care.