GP Assistant - Glenridding Health Centre

NHS Jobs; Penrith; Vor Ort; AUD 60.000 - 76.000; Vollzeit

Zusammenfassung

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking an administrative records officer to support clinical documentation and patient record management within the practice. The role involves coding, filing, and coordinating communications to ensure accurate, timely care.

The post requires meticulous record-keeping, data accuracy, and ability to handle confidential information in a fast-paced environment.

Aufgaben

• Cull and sort patient records and letters for summarising.
• Review medical records and produce summaries of patients' history.
• Record information using SNOMED coding in EMIS/GP2GP.
• Audit data collection standards in the practice.
• File patient records and correspondence.
• Ensure correspondence and reports are filed correctly.
• Maintain filing and administrative systems for access and security.
• Retrieve medical records and assist with medical/insurance invoicing.
• Handle online inquiries and CH out-of-hours reports routed to the right dept.
• Code incoming mail to support continuity of care.
• Identify actions from incoming mail and assign to relevant staff.
• Pursue quality initiative payments for the practice.
• Receive calls and facilitate timely communications; take messages.
• Manage private work related to firearms licences, medical letters, etc.
• Facilitate SAR processing.
• Assist with medical records tasks for the wider practice team.
• Answer queries via the practice website and new registrations.
• Maintain the computer clinic system accurately and securely.
• Assist gathering statistics and information when required.
• Liaise with ICC Hub and Hospitals regarding patient care.
• Undertake any additional duties as required.

Jobbeschreibung

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive, and the role may include additional duties which are not listed here.

Main Duties and Responsibilities

• Culling and sorting patient records and letters in preparation for summarising.
• Reviewing medical records and producing an accurate summary of the patients medical history.
• Using SNOMED coding within EMIS to record the information from patient paper medical record, or via GP2GP, into the practice clinical system.
• Auditing data collection standards in the practice.
• File patient records and correspondence in patient medical records.
• Ensure correspondence, reports, results etc. are filed in correct records.
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• To retrieve medical records and assist with the completion of medical/insurance records and invoicing accordingly.
• Dealing with online enquiries and CH out-of-hours reports to ensure they are directed to the appropriate department within the required timeframe.
• Coding incoming mail to ensure problems are coded properly and information is available to support continuity of care.
• Ensuring actions from incoming mail are identified and tasked to the relevant person in the practice.
• Picking up on items to be coded to secure any quality initiative payments for the practice.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• Dealing with private work associated with firearms licences, medical letters, HGV licences etc.
• Facilitation of SAR processing.
• Assisting with medical records tasks sent by the wider practice team.
• Answering patient queries received via the practice website submission form, including new patient registrations.
• To maintain the computer clinic system in an accurate and secure manner.
• To assist with the gathering of statistics and information when required.
• Liaising with ICC Hub and Hospitals regarding patient care.
• Undertake any other additional duties appropriate to the post as required.

University Hospitals of Morecambe Bay NHS Foundation Trust