Global Sales Support Specialist

Friendsofkerhonkson; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Pepperl+Fuchs (Aust) Pty Ltd is seeking a Commercial Sales Support Executive to join the Melbourne-based team. You will support customers and sales colleagues, handle orders, monitor stock levels for on-time delivery, and manage complaints and returns while assisting RFQs.

The role requires 3–5 years of relevant experience in an industrial office setting and strong ERP/CRM software skills, along with confidence in Microsoft Office applications.

Qualifications

• Minimum 3–5 years' experience in an industrial office setting dealing with customers and products.
• Sound knowledge of ERP & CRM software; confident in using Microsoft Office tools.

Responsibilities

• Support customers and external sales colleagues to deliver customer care for the responsible region.
• Administer order handling and order management.
• Coordinate stock availability to ensure on-time delivery.
• Manage customer complaints and returns; support RFQ processes.

Skills

Communication skills

Customer service

Tools

ERP software

CRM software

MS Office

Job description

Pepperl+Fuchs (Aust) Pty Ltd is seeking a Commercial Sales Support Executive to join the Melbourne-based team. You will support customers and sales colleagues, handle orders, monitor stock levels for on-time delivery, and manage complaints and returns while assisting RFQs.

The role requires 3–5 years of relevant experience in an industrial office setting and strong ERP/CRM software skills, along with confidence in Microsoft Office applications.