Global Insights Leader – Consumer Strategy & Growth

Blackmores; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

Blackmores is seeking an experienced Insights Manager to embed a consumer-centric culture across the group. You will translate consumer behaviour, market intelligence and trends into actionable insights that shape brand strategy, innovation and portfolio growth across Australia, New Zealand, Southeast Asia and Greater China.

Reporting to the Senior Insights Manager, you will lead multi-market research, build integrated consumer understanding, and influence senior stakeholders with clear,

Qualifications

• More than 10 years’ consumer and market insights experience within health, consumer goods or a related sector.
• Experience working across cultures in a multinational or matrixed organisation, ideally across Australia and Asia.
• Strong qualitative and quantitative research expertise.
• Demonstrated success translating insights into strategic and commercial outcomes.
• Experience with brand tracking, consumer and social trends, scan and panel data, research agencies and emerging methodologies.

Responsibilities

• Diagnose business performance and identify growth opportunities across markets, brands and competitors.
• Build an integrated understanding of consumers, shoppers and healthcare practitioners.
• Lead multi-market brand health tracking, social intelligence and search intelligence.
• Connect research, category, panel, scan, social, search and cultural intelligence into clear business narratives.
• Use strategic foresight and emerging signals to inform future growth platforms and innovation pipelines.
• Design and deliver qualitative, quantitative, behavioural and hybrid research.
• Align research objectives and methodologies with business decisions.
• Work with research agencies and self-service platforms to deliver high-quality insights.
• Use AI-enabled tools, digital research and automation responsibly.
• Deliver relevant thought leadership and continuously improve research approaches.
• Translate complex evidence into concise, compelling recommendations.

Skills

Consumer insights

Market research

Cross-cultural experience

Data literacy

Stakeholder management

Storytelling

AI-enabled tools

Tools

Q software

Job description

Blackmores is seeking an experienced Insights Manager to embed a consumer-centric culture across the group. You will translate consumer behaviour, market intelligence and trends into actionable insights that shape brand strategy, innovation and portfolio growth across Australia, New Zealand, Southeast Asia and Greater China.

Reporting to the Senior Insights Manager, you will lead multi-market research, build integrated consumer understanding, and influence senior stakeholders with clear,