Global Hire & Freight Coordinator — Keep Equipment Moving

Rarekind; Central Coast Council; On-site; AUD 65,000 - 85,000; Full time

Job summary

Rarekind, a global family-owned business, is expanding its Australian operations in Somersby and seeks a Hire & Freight Coordinator. This role blends customer service, hire coordination, freight and logistics to keep equipment moving and customers informed with minimal downtime.

You’ll be the central point of contact, coordinating orders, freight, and communications, while identifying cost-effective improvements and keeping multiple teams aligned.

Qualifications

• Experience in customer-facing logistics or hire coordination.
• Strong communication and organisational skills.
• Comfortable with systems and Microsoft Office.

Responsibilities

• Coordinate hire orders, quotations, extensions, exchanges and off-hires.
• Take customer enquiries around availability, pricing, deliveries and order status.
• Coordinate equipment collections and keep assets moving.
• Organise inbound and outbound freight with transport providers.
• Track deliveries and address delays, damages or freight issues.
• Keep customers and internal teams updated with tracking and delivery information.
• Work with sales, warehouse, operations and finance to keep orders running smoothly.
• Follow up freight and transport requests until sorted.
• Look for smarter, more cost-effective ways to move equipment.
• Identify opportunities to improve processes and customer service.

Skills

Customer service

Coordination

Problem solving

Attention to detail

Communication skills

Tools

Microsoft Office

Job description

Rarekind, a global family-owned business, is expanding its Australian operations in Somersby and seeks a Hire & Freight Coordinator. This role blends customer service, hire coordination, freight and logistics to keep equipment moving and customers informed with minimal downtime.

You’ll be the central point of contact, coordinating orders, freight, and communications, while identifying cost-effective improvements and keeping multiple teams aligned.